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Clinic Type

Geriatric Care

Address

3920 W Wheatland Rd Ste 152, Dallas, TX 75237

Phone

(214) 467-2271

Email

info@palmmedicalcenters.com

Opening Hours

Monday–Friday, 8am–5pm

Telehealth

Yes

Services Offered

  • Primary Care
  • Senior Primary Care
  • Geriatric Care
  • Telemedicine
  • On-site laboratory services
  • Urgent/after-hours access
  • Care coordination
  • Transportation assistance
  • Concierge-style attention
  • Medicare same-day appointments
  • Walk-in options
  • Prescription delivery
  • Telemedicine solutions
  • Patient forms
  • Patient portal information

Technology & Equipment

  • Telemedicine
  • On-site laboratory
  • Healow patient portal
  • Telehealth solutions

Team

  • Dr. Shashonne Price — Provider
  • Dr. Hussey — Provider
  • Dr. Byrd — Provider

Insurance & Payment

  • ACA PAYORS: Ambetter by Superior HealthPlan
  • BCBSTX
  • Fort Worth Firefighters
  • Private Healthcare Systems/Multi
  • QuikTrip
  • USA MCO
  • Amerigroup
  • Molina Healthcare
  • United Healthcare
  • WellCare of Texas
  • Superior HealthPlan
  • ACO PAYORS: Aetna
  • Aetna/Texas Health Aetna
  • Cigna
  • Humana
  • UHC
  • Care N Care
  • COMMERCIAL PAYORS: Aetna Commercial
  • City of Euless
  • Coventry/First Health
  • Fort Worth Firefighters/Maestro
  • HealthSmart
  • Humana Commercial
  • Private Healthcare Systems/Multiplan
  • United Healthcare Commercial
  • MEDICARE PAYORS: Aetna Medicare
  • Care N’ Care
  • Cigna Medicare
  • Humana Medicare
  • Superior Healthcare
  • Medicare

Insurance, Self-pay, Medicare/Medicaid not specified, Pay by card or check not specified, Pay Now (HealowPay), Walk-ins accepted, Medicare/Medicaid (as applicable)

Languages Spoken

  • English

Current Offers

New Patient Welcome

FAQs

What services are offered at Palm Primary Care – Dallas/Desoto?

A range of primary and geriatric care services including senior primary care, on-site lab, telemedicine, care coordination, and more.

What are the hours of operation?

Monday through Friday, 8am – 5pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv: 3.8/5 (5)
  • Birdeye/BusinessYab: 38 reviews listed generally (Varies by site)

Patients praise

  • Attentive, caring, and professional medical providers (NPs and doctors)
  • Efficient in-and-out experience for some patients
  • Thorough explanations of diagnoses and treatment options
  • Welcoming and clean office environments at specific locations

Common complaints

  • Unprofessional or rude front-office staff
  • Difficulty scheduling appointments or reaching staff via phone
  • Billing disputes and issues with insurance coverage communication
  • Concerns about organized patient care and follow-through on referrals

"Best Dr Nikki Powell is the best doctor Im have ever have she take time with u and she a care person"

Solv review for CareFirst Primary & Wellness

"Maria in scheduling is very unprofessional, unable to get an appointment for my medication for a month... Very unorganized and not prompt."

LocalityBiz review for Quality Care Health Clinics

"Truly enjoyed my visit. I have been looking for a doctor and I finally found one that listened to me. I didn't feel judge, or rushed."

Elite NP Clinic website testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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