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About

Summary: West Texas Pediatrics LLC is a private medical practice focused on pediatric care in Lubbock, Texas, with more than 20 years of experience. They offer services such as check-ups and vaccinations. The practice has a very small workforce (1 employee) and reported annual revenue of approximately $11.72 million. Primary contact number: (806) 780-6868. Main office locations are in Lubbock, TX (three listed addresses). Note: The provided page centers on Lubbock-based pediatric care and does not appear to have a DeSoto location or guidance related to DeSoto, TX. If you’re seeking pediatric care specifically in DeSoto, you may want to search for a DeSoto-area pediatric practice.

Clinic Type

Pediatrics

Address

5215 96th St, Lubbock, TX 79424

Phone

(806) 780-6868

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Well-checks
  • Immunizations
  • Growth and development monitoring
  • Sports physicals
  • Sick visits and after-hours care
  • Mental health support
  • Nutritional guidance
  • Chronic condition management
  • Anxiety
  • Depression
  • ADHD
  • Medical Ear Piercing using the Blomdahl System

Team

  • Dr. Autum DeSoto, D.O. or M.D. (as described in text) — General Pediatrician

Insurance & Payment

Cash, Credit/Debit, Insurance

Languages Spoken

  • English

Pricing

  • Well-checks and immunizations
  • Sports physicals
  • Sick visits and after-hours care
  • Growth and development monitoring
  • Mental health support

Current Offers

Accepting new patients

FAQs

What services does West Texas Pediatrics provide?

Comprehensive pediatric care including wellness checks, immunizations, growth monitoring, sports physicals, sick/after-hours care, mental health support, nutrition guidance, and management of chronic conditions.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (West Texas Pediatrics, Lubbock): 4.6 out of 5 stars (98 reviews)
  • WebMD Care (Dr. Thomas Deacon, DeSoto): 4.5 out of 5 stars (15 ratings)
  • Vitals (Dr. Thomas Deacon, DeSoto): Variable (includes negative feedback) (14 ratings with 6 written reviews)

Patients praise

  • Doctors praised for being caring, knowledgeable, and professional
  • Staff often noted as friendly and helpful, particularly the nursing team
  • Welcoming, kid-friendly, and inviting office environment
  • Effective and prompt follow-up care for referrals and illnesses
  • Strong appreciation for the nurse advice line and after-hours services

Common complaints

  • Rudeness and lack of helpfulness from front office/check-in staff
  • Poor organization and communication after changing service providers
  • Staff perceived as overworked with large caseloads
  • Negative or insensitive experience during clinical interactions regarding specialized needs

"I love their staff especially our doctor. Awesome, caring Doctors and nurses!"

Birdeye User Review

"I love Dr. Longshow but had the worst experience checking in. The lady who checked me in at the front desk was very rude and not helpful at all."

LocalityBiz User Review (Children's Health Primary Care DeSoto)

"Dr Deacon's behavior towards my autistic son was heartbreaking. He treated him like an insect specimen in the lab and kept avoiding any physical contact with him."

Vitals User Review (Dr. Thomas Deacon, DeSoto)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More pediatrics clinics in DeSoto

DeSoto, TX·Pediatrics

Summary: - Children's Health is a nonprofit pediatric health system based in Dallas, Texas, serving children from birth to age 21 with primary and specialty care, inpatient services, home health, and a pediatric research institute. - It operates two main hospitals (Children's Medical Center Dallas and Children's Medical Center Plano), plus seven specialty centers and 19 clinics across North Texas. - The system includes a Level 1 trauma center and specialty transplant services (kidney, liver, heart, bowel, bone marrow). It also emphasizes community outreach, health equity, and research. - For DeSoto, TX specifically: while the excerpt notes multiple locations in North Texas, it does not list a DeSoto location. The closest known networks are in Dallas/Fort Worth area with clinics and hospitals under Children's Health. - Contact and further information: headquarters at 1935 Medical District Drive, Dallas, TX 75235; main phone 1-844-424-4537 or +1 214-456-7000. Website: childrens.com. If you’re seeking primary care specifically in DeSoto, you may want to check the Children’s Health website or contact the provided numbers to confirm availability of a DeSoto location or nearby clinics within the system.

VerifiedOnline bookingSince 1913
DeSoto, TX·Pediatrics

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