Hickory Trail Hospital | Desoto, TX Behavioral Health
Psychiatry and Behavioral Health • DeSoto, TX
About
Hickory Trail Hospital is a privately held mental health care facility based in Desoto, Texas. It provides inpatient, day treatment, and outpatient psychiatric services for adults and senior adults, operating 24/7. The hospital has four offices nationwide (all in Desoto, TX area) and employs about 45 staff with annual revenue around $36.8 million. Contact: 972-298-7323. Website: hickorytrail.com.
Clinic Type
Psychiatry and Behavioral Health
Address
Desoto, TX
Phone
972-298-7323
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Opening Hours
24 hours a day, 7 days a week (emergency response)
Website
Telehealth
Yes (Telehealth program)
Emergency Care
24/7 emergency response
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services does Hickory Trail Hospital offer?
Inpatient, outpatient, PHP, IOP, chemical dependency program, telehealth, seniors and adults programs.
How can I learn more or ask a question about Hickory Trail Hospital?
Fill out our information request form and a representative will respond within 24 hours.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Glassdoor: 1.9 out of 5 stars (employee reviews) (17 reviews)
- Indeed: Not specified (70 reviews)
Patients praise
- Opportunities for overtime pay for employees
Common complaints
- Patient complaints regarding environment and noise levels
- Reports of poor training and understaffing among employees
- Documented deficiencies in hospital safety standards and patient care protocols
- History of legal challenges concerning patient commitment procedures
"Screaming and yelling all night long."
— Yelp review"Poor training, understaffed, employees are overworked."
— Indeed employee reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Rachel Mims, Artist, MS Art Therapy : Good News! — Apr 23, 2026
- ‘It’s a sanctuary’: DFW’s first state behavioral health hospital opens to patients, community | KERA News — Jun 17, 2026
- UT Southwestern to Open DFW’s First State Behavioral Health Hospital This Summer — Bio North Texas — Dec 24, 2025
- UT Southwestern tapped to run DFW's first state behavioral health hospital | 四虎影院 — Dec 29, 2025
- Serenity Mental Health Centers Expands Access to Behavioral Health Providers in Dallas — Mar 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
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