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Clinic Type

Urgent Care

Address

Urgent Care+ DeSoto, off Pleasant Run and Interstate 35 (I-35E/RL Thornton) next to Kroger, DeSoto, TX

Phone

469.765.1600

Email

Opening Hours

from 8 a.m. until 5 p.m.

Telehealth

Available via MyBSWHealth and Virtual Care platforms

Emergency Care

Nearby full-service 24-hour ER at Baylor Scott & White Medical Center – Waxahachie (within 20 minutes)

Services Offered

  • Urgent Care
  • Urgent Care+
  • Walk-in clinic
  • Pediatric urgent care
  • X-ray onsite
  • Onsite lab testing
  • MyBSWHealth app
  • Same-day care
  • Annual physicals
  • Drug screening
  • Immunizations (flu, Hepatitis B, TDAP)
  • Pediatric sports physicals
  • Provider scheduling online
  • MyBSWHealth scheduling

Technology & Equipment

  • X-ray onsite
  • Onsite lab testing
  • MyBSWHealth app
  • Virtual urgent care (24 h)

Insurance & Payment

  • Most major insurance providers (including HMOs, PPOs and Medicare)
  • Self-pay options
  • Most major insurance providers including HMOs, PPOs and Medicare

Urget Care+ clinic accepts most major insurance providers, including HMOs, PPOs and Medicare; self-pay option available if no insurance.

Self-pay, Insurance

Languages Spoken

  • English

FAQs

Do you need an appointment or can you walk in?

Walk-ins are welcome, and appointments can be scheduled online via MyBSWHealth.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 1.0 star (5 reviews)

Patients praise

  • Easy scheduling/check-in process
  • Pleasant and professional clinical staff
  • Quality of medical care received

Common complaints

  • Difficulty reaching staff by phone
  • Perceived unprofessional behavior and lack of customer service from front-desk staff
  • Issues with billing and cancelling medical discount programs
  • Long wait times

"Scheduling/chech-in was easy. Staff pleasant and professional. Care was concerned, asked several questions."

Solv Health

"This is the worst service im on the phone waiting and they dont pick up they are very lazy NEVER GOING TO THEM they want the money but never help people out..."

Yelp

"Do not sign up for their medical discount program! They make it impossible to cancel... Scammers to say the least..."

Yelp/MapQuest

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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