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About

CNS Healthcare is a nonprofit mental health care provider based in Novi, Michigan, with a presence in Detroit and multiple Michigan locations. As a Certified Community Behavioral Health Clinic (CCBHC), it operates 7 clinics and 3 clubs in Southeastern Michigan and serves more than 7,000 people annually through integrated health services for children, adolescents, adults, and older adults. Services focus on mental illness, substance use, intellectual/developmental disabilities, and emotional disorders, delivered by about 400 staff across 11 U.S. offices, including Detroit-area sites. Contact: info@cnshealthcare.org; main phone options include 800-273-8255 and 800-615-0411.

Clinic Type

Behavioral Health

Address

2900 Conner Ave. Building A, Detroit, MI 48215; 24230 Karim Boulevard Suite, Novi, MI 48375

Phone

800-615-0411

Email

info@cnshealthcare.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Crisis Intervention (CI) program available 24/7 on call

Services Offered

  • peer services
  • clubhouse
  • mental health urgent care
  • adult services
  • child-youth-family-services
  • community engagement
  • crisis services

Insurance & Payment

Languages Spoken

FAQs

What services are offered by CNS Healthcare Behavioral Health Urgent Care?

Same-day or walk-in appointments at three locations with support for anxiety, depression, suicidal thoughts, or psychosis; services include peer support, nursing services, medication management, and crisis planning and support; no referral needed; affordable options for uninsured.

What crisis services does CNS Healthcare provide?

A 24/7 on-call Crisis Intervention (CI) program with walk-ins during office hours or other means of face-to-face assessments, plus virtual appointments.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com: 4.3 out of 5 stars (based on 135 reviews) (135 reviews)
  • Yelp: 3.2 out of 5 stars (26 reviews)
  • Recovered.org: 4.03 out of 5 stars (TrustScore) (not explicitly stated)

Patients praise

  • some patients find staff patient and caring
  • helpful for specific therapy needs

Common complaints

  • difficulty reaching staff or scheduling appointments
  • perceived incompetence or unprofessionalism in administrative processes
  • dissatisfaction with telehealth services
  • reports of inadequate communication during emergency or intake situations

"This whole company will be responsible for someone's death. Disrespectful dropping calls for emergency therapy... GO ANYWHERE ELSE DO NOT TRUAT YOUR LIFE WITH THESE PEOPLE."

LocalityBiz review

"They have worked with my son since he was 3 and are very patient and caring with him"

LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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