The Cancer & Hematology Centers: CHC
Cancer Care • Detroit, MI • Since 1979
About
Summary: The Cancer & Hematology Centers (CHC) is Michigan’s largest privately owned oncology and hematology practice, based in Grand Rapids and founded in 1979. It operates 8 offices across Michigan (including Grand Rapids, Flint, Big Rapids, Holland, and Norton Shores) and employs about 190 staff. CHC provides specialized cancer and blood disorder care with a patient-centered approach. Contact options include main phone numbers (800-411-7999 and 616-975-6149). Notably, there is no specific mention of CHC in Detroit; the listed locations are in Grand Rapids, Flint, Big Rapids, Holland, and Norton Shores.
Clinic Type
Cancer Care
Address
710 Kenmoor Ave SE, Grand Rapids, Michigan 49546, US
Phone
(800) 411-7999
hoh@chcwm.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google rating shown) — The Cancer & Hematology Centers - Michigan Cancer Specialists (Roseville, MI): 4.9 (521 reviews)
- Birdeye (Google rating shown) — The Cancer & Hematology Centers (Grand Rapids, MI): 4.9 (228 reviews)
- Birdeye (Google rating shown) — Cancer And Hematology Centers of Western Michigan (Norton Shores, MI): 4.8 (391 reviews)
- Wheree — The Cancer & Hematology Centers (Ottawa County, MI): 8.9 (Excellent) (not stated)
- Yelp — Cancer & Hematology Centers of Western Michigan (Grand Rapids, MI): not stated (review indicates poor experience) (not stated)
Patients praise
- Compassionate, kind staff and supportive care experience
- Doctors described as knowledgeable with thorough explanations and attentive treatment
- Positive experiences with specific departments such as lab/check-in and infusion staff
Common complaints
- Billing problems (e.g., debt collectors, double billing, difficulty resolving bills)
- Communication issues (e.g., not returning calls, lack of follow-up/results communication)
- Administrative/logistics issues such as delays, wait times, and paperwork problems
"“Ever since being taken over by the Michigan Cancer Specialists, I have nothing but billing problems… I get bills from debt collectors…”"
— Birdeye review for The Cancer & Hematology Centers - Michigan Cancer Specialists (Roseville, MI)"“Worst client service ever. They will not help you and will refuse you paperwork that you are owed.”"
— Birdeye review for The Cancer & Hematology Centers - Michigan Cancer Specialists (Roseville, MI)"“Good luck getting a bill straightened out… good luck getting a hold of someone in billing.”"
— Birdeye review for Cancer And Hematology Centers of Western Michigan (Norton Shores, MI)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- CHC Expands Into Urology in Mid-Michigan - CHC - The Cancer & Hematology Centers — Feb 16, 2026
- The Cancer & Hematology Centers Expands Into Urology Specialty in Michigan — Feb 26, 2026
- CANCER & HEMATOLOGY CENTERS OF WESTERN MICHIGAN — Jul 8, 2026
- Four time cancer survivor gives back to patients starting her own 'Lemonaid Snack Cart' - CHC - The Cancer & Hematology Centers — Feb 4, 2026
- Compass Cancer Center Acquired by The Cancer & Hematology Centers, a Partner of OneOncology - Cascade Partners — Mar 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
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