Detroit clinic battles chronic disease as transport issues persist
Chronic Disease Management • Detroit, MI
Clinic Type
Chronic Disease Management
Address
Located on Detroit’s east side, off Gratiot Ave., next to a Chase Bank and a Little Caesars
Phone
(313) 217-1220
nina@planetdetroit.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google: 4.5/5 (152)
- Birdeye/Google: 4.7/5 (204)
- Birdeye/Google: 4.5/5 (56)
- Wanderlog: 4.1/5
- Birdeye/Google: 2.4/5 (43)
Patients praise
- attentive, caring, and professional medical providers at some locations
- clean facilities reported in some clinics
- quick service and low wait times at specific health centers
- welcoming atmosphere towards specific communities like the LGBTQ+ population at certain clinics
Common complaints
- missed or rescheduled appointments due to lack of transportation
- anxiety and stress related to coordinating medical travel
- financial strain from rideshares and cost of transit
- unprofessional staff behavior or negative attitudes at some clinics
- inefficient administrative processes such as appointment errors or lost medical records
- long wait times for appointments
"Between 15% and 20% of patients a month will miss, or they’ll come a few days later because their transportation didn’t make it on time, or the bus didn’t arrive, or their ride couldn’t pick them up."
— Staff member at JAR Primary Care and Wellness, via USC Center for Health Journalism"Horrible place, terrible racist staff... this place is a nightmare avoid at all costs."
— Patient review for Wayne Health Detroit Mack Health Center, via Birdeye"Dr Green is amazing! Love that he listens and actually cares about his patients and his receptionist is so down for the team! She's really cool and down to earth."
— Patient review for Dr. Sophie Womack Health Center, via BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Detroit clinic battles chronic disease as transport issues persist – Planet Detroit — Nov 26, 2025
- ‘We see a lot of helplessness’: At a Detroit clinic, transportation barriers put chronic disease, injured patients at risk - BridgeDetroit — Dec 1, 2025
- Transportation creates a crisis for Detroiters with chronic conditions – Planet Detroit — Nov 26, 2025
- Broken cars and fragmented public transit detour Detroit patients’ care plans — Dec 18, 2025
- Why transportation insecurity in Detroit is a crisis – Planet Detroit — Nov 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
More chronic disease management clinics in Detroit
CHASS Center Detroit offers comprehensive chronic disease management as part of its primary and preventive care services. Through its Family Medicine and related programs, CHASS supports ongoing management of chronic conditions (e.g., diabetes, hypertension) with coordinated care, patient education, and self-management resources. They also provide access to affordable healthcare, pediatrics, behavioral health, oral health, and social support, aiming to improve overall health outcomes for residents of Detroit and surrounding areas. The center emphasizes a holistic approach, linking medical care with nutrition, healthy living programs, and community-based resources to help patients manage chronic disease effectively.
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