Eye & Vision Care - OSF HealthCare
Ophthalmology • Dixon, IL • Since 1897 • 2 (Dixon, IL) locations
About
OSF HealthCare Dixon operates through OSF Saint Katharine Medical Center (formerly KSB Hospital) in Dixon, IL. This nonprofit, 80-bed acute care facility is part of the OSF HealthCare System and provides comprehensive eye- and vision-related services embedded within its general medical offerings. The center offers emergency care, inpatient/outpatient surgery, obstetrics, cardiology lab, ICU, and specialty services as part of a connected, nonprofit health network. If you’re seeking Eye & Vision care specifically, expect access to ophthalmology services within the hospital’s broader suite of specialty care. Contact: info@ksbhospital.com or (815) 288-5531. Address: 403 E 1st St, Dixon, IL 61021.
Clinic Type
Ophthalmology
Address
Dixon, IL 102 South Hennepin Avenue (OSF Saint Katharine - Family Health Center) and 511 Palmyra Street (OSF Saint Katharine - Optometry)
Phone
(815) 284-2020
—
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
What services does the Optometry Center provide?
The OSF Saint Katharine Optometry Center offers comprehensive vision examinations and specializes in the diagnosis and treatment of a wide variety of eye conditions.
Who are the providers and staff?
The center employs experienced physicians and staff who work with area ophthalmologists to provide local eye care.
Where is OSF Saint Katharine Optometry located?
Dixon, IL – 511 Palmyra Street, Dixon, Illinois (OSF Saint Katharine - Optometry).
What is the contact number for appointments?
(815) 284-2020.
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD Care: 4.5 out of 5 stars (2 ratings)
- U.S. News & World Report (Hospital level): 3 out of 5 stars (Not explicitly stated (Patient Experience Score))
- Birdeye (Behavioral Health Department): 3.5 out of 5 stars (8 reviews)
Patients praise
- Professionalism of medical staff during clinical encounters.
- Clinicians take time to address patient questions and concerns.
- High Medicare quality assessment ratings for individual clinicians.
Common complaints
- Some patients perceive staff communication or responsiveness to be a concern, such as difficulty reaching offices by phone or slow responses to requests.
- Occasional complaints about specific interpersonal interactions during visits.
"Dr. Richardson is very professional and takes the time to answer questions or any concerns. I recommend her highly."
— WebMD Care review of Dr. Emily Richardson"Nobody EVER answers the phone so you are left to leave a voicemail that takes usually days for them to get back to you."
— Birdeye review of OSF Saint Katharine Behavioral Health unitSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- OSF Saint Katharine – Optometry encourages community to prioritize annual eye exams – Shaw Local — Jan 27, 2026
- OSF Saint Katharine - Optometry to host two-day open house July 14 and 15 – Shaw Local — Jul 10, 2026
- Keep an eye on diabetic retinopathy — Nov 19, 2025
- OSF HealthCare Improves Diabetic Retinopathy Testing with AI - Digital Diagnostics — Mar 6, 2026
- Webinar Recap: Highlighting “From Burden to Breakthrough: How OSF HealthCare Transformed Diabetes-Related Eye Exams with AI” - Digital Diagnostics — Sep 29, 2025
Information sourced from the clinic's website as of July 11, 2026.
More ophthalmology clinics in Dixon
Summary for: Dixon - Shopko Optical - Shopko Optical is part of the Shoptikal/Shopko Optical brand, now owned by The Fielmann Group (acquired in 2024) with a focus on eye exams, eyewear (glasses, sunglasses), and related eye-care services. - Company profile: Wellness and Fitness Services, privately held, HQ in Green Bay, Wisconsin. Founded 2019; over 100 locations previously noted, with a footprint in the U.S. - Services: Comprehensive eye exams by optometrists, eyewear (brand-name frames), lens technology, and a care-first patient experience. - Reach and scale: Approximately 3.3B USD annual revenue; around 198 employees; operating in the United States with multiple offices (Shopko Optical has had recent U.S. expansion and acquisitions, including Badger Optical in 2023). - Contact channels: Main service email listed as service.eyecare@shopko.com; customer/phone numbers: 866-251-1978, 1-866-369-4472. - Location relevance: Primary HQ and listed locations are Green Bay, Wisconsin; this summary covers the broader Shopko Optical network and corporate updates that may relate to Dixon-specific services or locations (not explicitly listed as Dixon in provided data). If you’re looking specifically for Shopko Optical services in Dixon, IL, or a Dixon-area location, I can check for the nearest Dixon outlet or provide directions and contact details.
Comparing your options?
See other ophthalmology clinics in Dixon, or search the full directory by insurance, ratings, and more.

