Physicians Immediate Care | Dixon - WellNow Urgent Care
Urgent Care • Dixon, IL • Since 2012 • Not specified locations
About
Summary: Physicians Immediate Care, now part of WellNow Urgent Care, operates as an urgent care provider offering walk-in treatment for illnesses and injuries, rapid testing, and other health services. WellNow acquired Physicians Immediate Care on July 1, 2022, expanding its presence in the urgent care network. The Dixon location is part of WellNow’s U.S. footprint, with the broader company headquartered in Chicago and active in Indiana, Michigan, and other regions. WellNow employs hundreds of staff (over 700) and reported annual revenue around $176 million.
Clinic Type
Urgent Care
Address
1672 S Galena Ave, Dixon, IL 61021
Phone
(815) 564-2663
wn5431@wellnow.com
Opening Hours
Not specified
Telehealth
Yes (WellNow Virtual Care)
Emergency Care
Not specified
Services Offered
Technology & Equipment
Team
Insurance & Payment
Not specified
Credit cards, Debit cards, Cash (implied by, pricingInfo, savingsPlan, newPatientOffers, languagesSpoken, openingHours, phone, email, address, postalCode, teamMembers, faqs, guarantees, technologies, emergencyServices, telehealth, awards, numberOfLocations, statesServed, Credit and debit cards
Languages Spoken
Pricing
Current Offers
Not specified — Not specified
FAQs
Not specified
Not specified
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. Simply walk in or, if preferred, you can check in online at a WellNow center of your choice.
Do I need to bring anything with me when I visit?
When visiting one of our locations, please bring your health insurance card (if you plan to use insurance), photo ID and a list of any current medications. We will make a copy of this information for our files. If you have secondary insurance, please bring your information with you and we will submit it on your behalf.
How can I know when I should go to an emergency room versus an urgent care or walk-in clinic?
WellNow is equipped to treat a wide array of non-life-threatening injuries and illnesses. If you have a true emergency, call 911 immediately. Signs of a true emergency include, but are not limited to: severe symptoms or life-threatening conditions.
Commitments
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google/Yelp): 4.3 out of 5 stars (aggregated) (Approximately 900 reviews (aggregated site-wide))
- Better Business Bureau (BBB): 1.09 out of 5 stars (Based on BBB customer reviews)
- PissedConsumer: 1.5 out of 5 stars (53 rated reviews)
Patients praise
- Convenience of walk-in services and extended hours
- Helpful for routine occupational health screenings like DOT physicals
- Generally prompt turnaround for certain specific procedures when not busy
Common complaints
- Billing and insurance disputes, including double charging and refusal to refund
- Long wait times, including after having an appointment booked online
- Lack of communication regarding lab results and difficulty reaching customer service
- Perceived poor quality of medical care and staff interactions
"Very annoying to call into with disputes. Have spent more then 2 hours collectively trying to get them to stop billing us for a bill we already paid."
— Birdeye review"When I got to my appointment I was told they already had 8 customers ahead of me who were all walk ins which would push my appointment back by a "few hours"."
— BBB reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Karen M. Kresevic, PA - Physician Assistant in Berwyn, IL — May 14, 2026
- Lauren E. Cecchetti, NP - Nurse Practitioner in Dixon, IL — May 14, 2026
- Alyssa Bovalino, PA - Physician Assistant in Elmira, NY — May 14, 2026
- Morrison Community Hospital Expands Services with New Dixon Clinic Schedule – Shaw Local — Sep 22, 2025
- Doctor with Dixon ties sets up family practice at Hammond-Henry’s Colona Clinic – Shaw Local — Oct 19, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Dixon
CGH Medical Center is a nonprofit, progressive acute care facility serving Northern Illinois’ Rock River Valley with a long-standing presence since 1909. Based in Sterling, IL, it operates multiple U.S. offices (HQ at 100 E. LeFevre Rd, Sterling) and focuses on meeting expanding patient needs while maintaining high patient satisfaction. The center is part of the Hospitals and Health Care industry (NAICS 62 / SIC 80, 806) and is active with a workforce of about 336 employees. For Ready Care in Dixon and Sterling, CGH provides accessible acute care services from its Sterling-based locations, reflecting its regional role in urgent and routine inpatient/outpatient care. Contact: info@cghmc.com | 815.625.0400.
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