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Summary: Dover Family Physicians (Dover, DE) is a private primary care practice offering comprehensive family medicine across four Dover offices. Their focus includes general medicine, pediatrics, women's health, geriatrics, office procedures, and patient care coordination, with emphasis on preventative care and diagnostic/therapeutic services. The practice uses Allscripts for its technology stack and operates with a small team (about 7 employees) serving patients locally. If you’re looking to meet the doctors specifically, note that the site emphasizes primary care providers within a general family medicine framework; for detailed physician bios or to identify the specific doctors, consider contacting the office directly at 302-734-2500 or admin@doverfamilyphysicians.com, or visiting their official site for potential staff directories.

Clinic Type

Family Medicine

Address

1342 S Governors Ave, Dover, Delaware 19904-4804, US

Phone

302-734-2500

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • Joseph F. Rubacky, III, Family Medicine physician; managing partner at Dover Family Physicians; affiliated with Bayhealth Medical Center—Kent General Hospital — DO, FAAFP

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Yelp: Generally low based on available online reviews (20 reviews (Yelp))

Patients praise

  • Some patients describe individual physicians as gracious and caring
  • Historically appreciated for thoroughness and accessibility before recent staff/management changes

Common complaints

  • Reports of poor customer service and rude reception staff
  • Complaints regarding difficulty scheduling appointments
  • Reports of poor communication and failure to follow up on test results or prescriptions
  • Negative experiences with office management

"This is one of the worse practices in Delaware. The doctors do not listen to their patients."

— Yelp Review

"Terrible customer service, rude receptionist. Wouldn't transfer me to office manager to discuss why I had been kicked out..."

— Healthgrades Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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