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Clinic Type

Physical Medicine & Rehabilitation

Address

12555 Lakewood Blvd. Suite F, Downey, CA 90242

Phone

5629234704

Email

media@prnpt.com

Opening Hours

Monday 6:00a.m. - 7:00pm; Tuesday 6:00a.m. - 7:00pm; Wednesday 6:00a.m. - 7:00pm; Thursday 6:00a.m. - 7:00pm; Friday 6:00a.m. - 7:00pm; Saturday Closed; Sunday Closed

Services Offered

  • Physical therapy
  • Physical Medicine & Rehabilitation
  • Orthopedic care
  • Post-surgical rehabilitation
  • Manual therapy
  • Targeted exercise
  • Home program
  • Direct access (no referral required)

Technology & Equipment

  • Manual therapy
  • Physical agents (heat, ice, ultrasound, electrical stimulation)
  • Therapy equipment for exercises
  • Home exercise programs

Team

  • Kevin Tran — Therapist
  • Angie Ball — Therapist
  • Carlos Torres — Therapist
  • Jin Ri — Therapist

Insurance & Payment

  • Medicare
  • Tricare
  • Workers’ compensation
  • workers’ compensation plans

We accept health plans from most insurance carriers; coverage verified prior to first visit; in/out-of-network benefits verified; payment for patient responsibility due at time of service

Payment due at time of service, Insurance billing, Co-pays and deductibles as per plan

Languages Spoken

  • English
  • Spanish

Current Offers

Initial evaluation and treatment plan

FAQs

What should I expect at my first visit?

Comprehensive examination, review of physician’s recommendations, problem area assessment, discussion of findings, development of a treatment plan, possible hands-on/manual therapy, customized exercises, stretches, and use of physical agents. May include a home program.

How long are appointments?

First appointment typically 45 minutes to 1.5 hours; follow-up 30 minutes to 1 hour.

Do I need to see a doctor first?

Thanks to direct access, we can see any patient without a referral from a doctor for an initial evaluation. If our therapists believe that physical therapy is a good option for your needs, we can work with you and your physician to obtain a prescription for continued care. If your diagnosis requires additional expertise, we can also refer you to a specialist to handle your care.

What do I need to bring?

Prescription for physical therapy from your referring physician (if applicable); Government issued photo ID; Insurance card(s); Patient forms downloaded from this site in PDF format (print and bring completed); Patients under 18 must be accompanied by a parent or guardian.

What might my treatment include?

Hands-on, manual therapy; customized exercise program; stretching; physical agents such as heat, ice, ultrasound and electrical stimulation; a home program may be recommended.

How long is my first appointment?

Typically 45 minutes to 1.5 hours, depending on your injury.

How long are subsequent appointments?

Usually 30 minutes to 1 hour, depending on the treatment.

What should I do if I am unable to attend an appointment?

Please provide at least 24 hours' notice. We understand emergencies or illnesses may require closer notice.

Do you accept insurances and will they cover therapy?

We accept most major insurances including Medicare, Tricare and workers’ compensation plans. We verify in-network and out-of-network benefits prior to your initial visit; costs depend on your plan’s deductible, co-pay, and patient responsibility.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 3.0/5.0 (~24 reviews)
  • Company Website/Google Reviews (as reported on PRN): 4.8/5.0 (~200 reviews)

Patients praise

  • Effective and professional physical therapy care
  • Knowledgeable and patient therapists who listen to patients' needs
  • Tailored and progressive therapy programs
  • Clean and well-staffed facility

Common complaints

  • Poor customer service, particularly over the phone
  • Difficulty scheduling or reaching staff by phone
  • Frequent staff turnover causing inconsistency in service
  • Some reports of unprofessional front desk interactions

"It’s the therapists at California Rehab in Downey that make this such an awesome place. They listen to what you have to say, and their skills are awesome. My program is tailored to my needs so that I heal properly."

Cal Rehab website patient testimonial

"Extremely horrible customer service. Good luck getting ahold of someone when calling 562-923-4704. These people answer and immediately place you on hold for over 20 mins you call back and the same..."

Yelp user review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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