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About

UnityPoint Clinic Family Medicine in Dubuque is part of UnityPoint Health, a nonprofit hospital network serving Iowa, Illinois, and Wisconsin. The Dubuque clinic offers primary care focused on family medicine, with access to the network’s broader services (urgent care, emergency, specialty care, and virtual care). UnityPoint Health operates as a nonprofit affiliated with Presbyterian Healthcare Services, headquartered in West Des Moines, IA, and has a history dating back to the former Iowa Health System. If you’re seeking a specific contact or directions, note the Dubuque clinic location and network-wide phone lines.

Clinic Type

Family Medicine

Address

4025 Westmark Drive, Dubuque, IA 52002

Phone

563-583-9300

Email

UPH_CentralIAPrivacyOfficer@unitypoint.org

Opening Hours

Monday 7:30 AM – 5:00 PM; Tuesday 7:30 AM – 5:00 PM; Wednesday 7:30 AM – 5:00 PM; Thursday 7:30 AM – 5:00 PM; Friday 7:30 AM – 5:00 PM; Saturday Closed; Sunday Closed

Services Offered

  • Family medicine
  • primary care
  • pediatrics
  • geriatrics
  • medical records coordination
  • Epic (MyUnityPoint) migration
  • eCW records access
  • care coordination

Technology & Equipment

  • Epic (MyUnityPoint)
  • eCW (eClinicalWorks)
  • MyUnityPoint patient portal

Insurance & Payment

Languages Spoken

FAQs

What are the clinic hours?

Hours and Days: Monday–Friday 7:30 AM – 5:00 PM; Saturday and Sunday: Closed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Urgent Care): 2.6/5 (58)

Patients praise

  • Provides family medicine services
  • Offers compassionate care according to organizational goals

Common complaints

  • Long wait times
  • Staff professionalism concerns
  • Perceived lack of care and responsiveness

"The staff are slow. They lie & discriminate. They refuse you service if they don't like you. They have broke ethic rules in there urgent care setting."

Birdeye review for UnityPoint Clinic Urgent Care

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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