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About

MercyOne is a nonprofit health system based in Des Moines, Iowa, operating hospitals, clinics, and care facilities in Iowa and surrounding areas. It is part of Trinity Health. The Dubuque region offers MercyOne brain/behavioral health services as part of its broader care network. Key point for your query: - MercyOne Dubuque Mental and Behavioral Health: MercyOne has mental health and behavioral health services available in the Dubuque area as part of its affiliate network. For specifics (locations, programs, appointment options), contact MercyOne Dubuque or visit mercyone.org to find the Dubuque mental/behavioral health services page or schedule details.

Clinic Type

Psychiatry and Psychology

Address

250 Mercy Drive, Dubuque, IA 52001

Phone

563-589-9602

Email

todd.mizener@mercyone.org

Opening Hours

9:00am - 2:00pm (Tuesdays and other listed hours on site)

Services Offered

  • Mental and Behavioral Health
  • Spiritual Care
  • Partial Hospitalization Program

Technology & Equipment

  • state-of-the-art call light system
  • motion sensor
  • video presence in court
  • natural light through large windows

Team

  • MercyOne Behavioral Health team, board-certified psychiatrist; multidisciplinary team including nurses, social workers, occupational therapist and licensed counselors — team description

Insurance & Payment

Languages Spoken

  • English
  • Vietnamese

FAQs

What services are offered?

Mental and Behavioral Health, Spiritual Care, and Partial Hospitalization Program.

What services are offered by MercyOne Behavioral Health in Dubuque?

Mental health and behavioral health services with inpatient and outpatient options; treatment for psychiatric disorders and addictions; partial hospitalization program.

What populations does the program serve?

Adults (over 18) and adolescents; inpatient and outpatient psychiatric services.

Who operates the MercyOne Behavioral Health team?

Board-certified psychiatrist and multidisciplinary team including nurses, social workers, occupational therapists, and licensed counselors.

Is there treatment for co-occurring disorders?

Yes, treatment for co-occurring psychiatric and substance abuse disorders is available.

What is the Partial Hospitalization Program?

A program suitable for adults over 18 with a minimum 2-week commitment and daily attendance; contact for specifics.

What is the contact phone for Partial Hospitalization Program?

Phone: 563-589-9602; Fax: 563-207-7959.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Recovered.org (Turning Point Treatment Center)"}},{rating:{citations:,confidence:: 4.17/5 (Recovered Trustscore)"},reviewCount:{citations:,confidence:
  • All Sober (Psychiatric Services)"}},{rating:{citations:,confidence:: 2.7/5"},reviewCount:{citations:,confidence:
  • Vivian Health (General Medical Center)"}}]},sampleQuotes:[{quote:{citations:,confidence:: 3.5/5"},reviewCount:{citations:,confidence:

Patients praise

  • Comprehensive psychiatric services, including inpatient and partial hospitalization programs
  • Environment designed for comfort with natural light and safety measures
  • Multidisciplinary care team including psychiatrists, nurses, social workers, and therapists

Common complaints

  • Reports of uncaring or arrogant interactions with some medical staff in broader facility reviews
  • Concerns regarding staffing ratios mentioned in facility-wide feedback

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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