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About

Brightwater Health is a nonprofit mental health and addiction services provider based in Duluth, Minnesota. Established in 1938 (formerly Human Development Center), it is the Northland’s largest community mental health provider, offering integrated, culturally respectful care for all ages across parts of Minnesota and Wisconsin. Core focus includes recovery, hope, and resilience through accessible, coordinated mental health and substance use services. Main office in Duluth, with additional locations across Carlton, Lake, and St. Louis counties in Minnesota and Douglas County in Wisconsin.

Clinic Type

Behavioral Health

Address

120 West Second Street, Duluth, MN 55802

Phone

(218) 728-4491

Email

contactus@brightwaterhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • outreach centers
  • adult services
  • children services
  • addiction recovery services
  • group therapy
  • walk-in care
  • crisis response
  • our team
  • locations
  • youth/family services
  • psychotherapy
  • psychiatric services
  • screening tool (online)
  • center-based mental health and substance use services
  • CCBHC (Certified Community Behavioral Health Center)
  • telehealth/ITV
  • in-person services

Technology & Equipment

  • ITV (telehealth)
  • online mental health screening tool

Insurance & Payment

Languages Spoken

FAQs

What is Brightwater Health?

Brightwater Health is a mental health and addiction services provider serving the Northland; formerly Human Development Center (HDC).

How many locations does Brightwater Health have?

Over 11 locations across four counties.

What services does Brightwater Health provide?

Brightwater Health offers psychotherapy in individual, family, and group settings, as well as a range of mental health and addiction services across more than 180 professionals.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Indeed.com (Employee reviews): 3.4 out of 5 stars (61 reviews)
  • MentalHealthUS.org: 5 out of 5 stars (1 review)

Patients praise

  • Supportive and great coworkers
  • Positive team environment
  • Good work-life balance and 36-hour work weeks
  • Rewarding work with at-risk community members

Common complaints

  • Low employee wages
  • Poor employee benefits
  • Lack of competitive compensation compared to other jobs
  • Frequent changes in management and leadership turnover
  • Poor communication within the organization

"The pay is horrible, you cannot live off of the wage. You do A TON of work for the worst wages I’ve seen. They expect so many encounters a month... but they can’t even pay their employees a wage to live off of."

Indeed employee review

"Amazing coworkers and work life balance. Loved that piece. Pay isn’t great - but it was nice to be around positive people and management is awesome and you feel well taken care of."

Indeed employee review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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