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About

Essentia Health is a nonprofit health care system headquartered in Duluth, Minnesota, and part of the Marshfield Clinic Health System. It employs about 15,000+ staff (including 2,200+ physicians and advanced practitioners) and serves communities in Minnesota, North Dakota, and Wisconsin. Key details relevant to the Duluth area: - Headquarters: 502 East 2nd St., Duluth, MN 55805 - Core identity: A health care system dedicated to making a healthy difference in people’s lives - Industry/type: Hospitals and health care; nonprofit; private ownership - Website: essentiahealth.org - Phone: 218-786-8376 or 1-855-469-6532

Clinic Type

Orthopedics & Sports Medicine

Address

400 E 3rd St

Phone

218-786-8364

Email

Opening Hours

Monday - Friday: 8:00 AM – 5:00 PM

Services Offered

  • Orthopedics
  • Sports Medicine

Team

  • Joshua Maxwell, DO — Orthopedics & Sports Medicine
  • Kenji Sudoh, MD — Orthopedics & Sports Medicine
  • Luke Widstrom, DO — Orthopedics & Sports Medicine
  • Ann Sudoh, MD — Orthopedics & Sports Medicine
  • Benjamin Nelson, MD — Orthopedics & Sports Medicine
  • Kathryn McLellan, MD — Orthopedics & Sports Medicine
  • Douglas Hoffman, MD — Orthopedics & Sports Medicine
  • Janus Butcher, MD — Orthopedics & Sports Medicine
  • Rachel Young, DO — Orthopedics & Sports Medicine
  • Daniel Diaz, DO — Orthopedics & Sports Medicine

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (3rd Street Pharmacy, Building F): 3.7 star rating (9 reviews)
  • Wheree (Essentia Health-Duluth Clinic 3rd Street Building F listing): 8.3 | Very good (as shown on page) (No Reviews yet (stated on page))
  • Healthgrades (Clinic 3rd Street Building F): No office reviews; “Be the first to review” (Not available (no reviews))

Patients praise

  • Courteous staff/administrative support and prompt appointment scheduling are mentioned positively in the Wheree listing review summary
  • Patients report streamlined check-in/reduced waiting times in the Wheree listing summary
  • Some patients value detailed explanations from physicians and comprehensive follow-up communications per the Wheree summary

Common complaints

  • Concerns about clinical decision-making and continuity of care with specific providers are mentioned in the Wheree summary
  • BBB complaint record includes disputes about billing/charges and referral to collections described by complainants
  • BBB complaint record includes complaints characterized as threatening/harassing late-payment notices and lack of follow-through in dispute/refund handling
  • Pharmacy (Building F) reviews describe difficulty getting prescriptions and receiving partial medication due to errors/missed steps (may be relevant to the same Building F location but is pharmacy-specific)

"“Very hard to get my prescribed medications here. They always tell me to call my provider… only gave me half the capsules (their mistake).”"

Birdeye review excerpt for Essentia Health-Duluth 3rd Street Pharmacy (Building F)

"“Horrible ripoff… Had to pay $241 out of pocket… matter was referred to a collection agency.”"

BBB complaint page for Essentia Health, LLC (complaint excerpt)

"“This truly feels like harassment. … receiving threatening, continuous Late Payment notices”"

BBB complaint page for Essentia Health, LLC (complaint excerpt)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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