Palm Primary Care
Geriatric Care • Duncanville, TX • Multiple locations including Duncanville locations
About
Palm Primary Care in Duncanville, TX, located at 545 W Wheatland Rd, provides comprehensive primary care for adults and seniors, including preventive, acute, and chronic care services. The clinic offers diagnostic services, senior primary care, case management, weight loss programs, and telehealth appointments, accepting Medicare Advantage, Traditional Medicare, Medicare Supplement, commercial insurance, and ACA marketplace plans.
Clinic Type
Geriatric Care
Address
545 W Wheatland Rd, Duncanville, TX 75116
Phone
(972) 298-7191
info@palmmedicalcenters.com
Opening Hours
Monday-Thursday 7:30 AM–4:30 PM; Friday 7:30 AM–12:00 PM
Telehealth
Available
Services Offered
Technology & Equipment
Team
Insurance & Payment
See insurances page for plan details; staff can verify benefits prior to appointment.
Pay Now (online), insurance copays, cash, card (assumed), Pay Now
Languages Spoken
Pricing
Current Offers
Not specified — Not specified
FAQs
What services are offered at Duncanville location?
Comprehensive primary care including preventive, acute, and chronic care for adults and seniors; appointment scheduling and insurance verification.
What is the address of the Duncanville clinic?
545 W Wheatland Rd, Duncanville, TX 75116.
What are the hours of operation for the Duncanville clinic?
Monday-Thursday: 7:30 AM-4:30 PM; Friday: 7:30 AM-12:00 PM.
How can I contact the Duncanville clinic by phone?
Call Us at (972) 298-7191.
Which insurances are accepted at Palm Primary Care Duncanville?
Medicare Advantage plans, Traditional Medicare plans, Medicare Supplement plans, Commercial insurance plans, and Affordable Care Act marketplace plans.
Is telehealth available for Duncanville patients?
Yes, telehealth is available.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades - Dr. Sachin Soni: 5.0/5.0 (3)
- Healthgrades - Dr. Dawn Gonzalez: 4.3/5.0 (51)
- Oak Street Health (Duncanville Office): 4.67/5.0 (155)
Patients praise
- Providers described as caring, thorough, and knowledgeable
- Patients feeling listened to and appreciating personalized care plans
- Appreciation for comprehensive, preventive-focused care approaches
Common complaints
- Lack of accessibility or difficulty reaching local clinics via centralized call centers
- Concerns regarding office staff, including perceived disrespect or administrative failures
- Reports of dismissive bedside manner or feeling rushed during appointments
- Issues with continuity of care, such as unannounced provider changes or lack of follow-up
"LaVea takes the time to find out how your doing but also the time to put together a comprehensive plan for you Medical Care."
— Oak Street Health Patient Review"She does not care about her patients and is more concerned about insurance and we were treated with no respect. If you want to be shuffled in and out in 5 minutes or less, and treated as a number she’s your man."
— Healthgrades Patient Review - Dr. Dawn Gonzalez"Ms. Hernandez is good. Oak Street Health is bad. Having a call center is not working. I need to be able to contact the local clinic."
— Oak Street Health Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Fred Overman, MSN, APRN, PMHNP-BC, Nurse Practitioner | DUNCANVILLE, TX | WebMD — Apr 15, 2026
- Susan S. Pressler, PT - Physical Therapist in Duncanville, TX — May 14, 2026
- Dr. Jissy Philip, DO - Family Medicine Physician in Garland, TX | Healthgrades — Aug 19, 2025
- Dr. Latrice Roberts, Family Practice Physician - Richardson Medical Center — Aug 18, 2025
- Dr. Alfred Abraham, DO - Family Medicine Physician in Richardson, TX | Healthgrades — Jan 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
More geriatric care clinics in Duncanville
The City of Duncanville (duncanvilletx.gov) page highlights its executive leadership and organizational structure. Key executives include Jennifer Otey (Chief Innovation Officer), Elton D. Brock (Chief Procurement Officer), Marlon Goff (Economic Development Director), and Matt Bryant (Director of Public Works), among others. The “Breakdown” section outlines staff distribution by country (primarily United States), department, and seniority, noting roles from Specialists and Managers to Directors and C-Levels. If your goal is “Senior Support Services” within Duncanville, this site confirms senior-level roles and departments but does not provide explicit details on a dedicated Senior Support Services program. For specifics, you may want to contact the City’s Human Resources or Public Works departments or search for “Support Services” within the site.
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