Physical Therapy Rehabilitation - Brooks-TLC Hospital System, Inc.
Physical Therapy • Dunkirk, NY • Since 1898
About
Brooks-TLC Hospital System, Inc. offers physical therapy and rehabilitation services as part of its broader inpatient and outpatient care. Based in Dunkirk, NY (HQ: 529 Central Ave), the nonprofit hospital system provides comprehensive rehabilitation options, including physical therapy and related wellness services, across its multiple western New York locations. With 60 employees and annual revenue around $93.3M, the system emphasizes hospital-based and outpatient rehabilitation within its broad suite of medical services (cardiology, orthopedics, ICU, radiology, speech therapy, and more). If you’re seeking physical therapy rehabilitation at Brooks-TLC, contact the Dunkirk location or nearby offices for scheduling and service details. Key contact: myhealth@brookshospital.org; phone 716-366-1111.
Clinic Type
Physical Therapy
Address
Gowanda Urgent Care Center 34 Commercial St. Gowanda, NY 14070; Brooks Memorial Hospital Third Floor 529 Central Ave. Dunkirk, NY 14048
Phone
716-363-3092
nhobbs@brookshospital.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Phone appointment billing (716-363-3092), traditional billing information via hospital financial services
Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vivian Health: 3.1 out of 5 stars (based on 7 reviews) (7 reviews)
- Google (via Nursa): 2.6 out of 5 stars (based on 130 reviews) (130 reviews)
- Facebook: 64% recommend (based on 57 reviews) (57 reviews)
- Healthgrades: 57% patient experience rating (noted as 18% lower than national average) (N/A)
- CareTransparency: 87 out of 100 patient satisfaction score (N/A)
Patients praise
- Physical therapy department specifically noted for knowledgeable and dedicated staff with positive outcomes
- Some patients report positive interactions with staff members
- High patient satisfaction scores reported in some specific metrics or sources
Common complaints
- Negative perceptions of staff conduct, including reports of being rude, insensitive, or condescending
- Concerns regarding emergency department wait times and triage efficiency
- Complaints about perceived lack of urgency or dismissiveness from medical staff regarding patient pain or symptoms
- Limited facility infrastructure or outdated perceptions of the environment
"Awesome P.T. staff, great workout with wonderful results!! Tammy and Nate are so knowledgeable, great to be under their care!!"
— Facebook Post (Brooks-TLC Hospital System)"If you want to die/ get the worse treatment possible this is where you want to come. Came here expecting help while waiting in pain beyond belief the staff was literally sitting around joking barely doing their job."
— LocalityBiz ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Brooks-TLC Sees 'Momentum' for Future - Brooks-TLC Hospital System, Inc. — Feb 14, 2026
- Leigha A. Schimmoeller - Physical Therapist in Dunkirk, NY — May 14, 2026
- Inside the $223M New York hospital 9 years in the making — Nov 5, 2025
- Brooks-TLC sees ‘momentum’ for future | News, Sports, Jobs - Observer Today — Feb 14, 2026
- Brooks-TLC gets OK for site work | News, Sports, Jobs - Post Journal — Jan 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
More physical therapy clinics in Dunkirk
Summary: The Resource Center is a Jamestown, NY–based nonprofit (founded 1959) that provides disability services across Chautauqua County, including health-related, employment, and living-options supports. While headquartered in Jamestown, it serves the wider area (8 offices total in the United States). Core offerings include community and day services, counseling and psychiatric services, health services, employment services, and living options for individuals with disabilities. The organization aims to help people achieve independence, community contribution, lifelong growth, and quality of life. For Dunkirk-specific health services or programs, contact The Resource Center directly to confirm available Dunkirk services and locations. Key contact: 716-483-2344; HQ at 200 Dunhame Ave, Jamestown, NY 14701.
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