Chautauqua Medical Services - Great Lakes Physician Practice
Primary Care • Dunkirk, NY • Multiple locations in northern Chautauqua County (Cassadaga, Dunkirk, Fredonia, Salamanca, Silver Creek, Fredonia— Hamot Medical Park Diagnostic Center) locations
About
Chautauqua Medical Services is part of the Great Lakes Physician Practice (GLPP) network, which consolidates primary care and specialty providers in the Jamestown area. GLPP operates across 4 offices in New York, including locations in Jamestown and Silver Creek, and includes Chautauqua Medical Services among its affiliated practices. The network emphasizes integrated care with hospitals to improve access and coordination for families in Chautauqua County. If you’re looking for Dunkirk-specific information, GLPP lists Jamestown-area providers and Silver Creek as the closest office locations, but does not show a Dunkirk facility under Chautauqua Medical Services. For direct Dunkirk access, consider contacting GLPP at 833-444-4577 or 716-488-1877 to confirm any Dunkirk-area arrangements or referrals.
Clinic Type
Primary Care
Address
15 S Main St, Jamestown, New York 14701, US
Phone
716-595-3001; 716-366-9008; 716-679-2233; 716-945-5500; 716-934-4518; 716-672-8790
—
Opening Hours
Monday, Wednesday, Friday: 8:00AM - 5:00PM; Monday - Friday: 8:00AM - 8:00PM; Saturday: 9:00AM - NOON
Telehealth
GLPP Video Visit available (per extracted extras: https://www.glpp.com/patients/glpp-video-visit/)
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What are the hours of operation?
Hours of Operation: Monday, Wednesday, Friday: 8:00AM - 5:00PM; Monday - Friday: 8:00AM - 8:00PM; Saturday: 9:00AM - NOON
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 1.0/5.0 (1 (specific to practice office profile))
Patients praise
- Some patients report positive experiences with specific individual physicians
- Instances of prompt and knowledgeable care from medical staff when accessible
Common complaints
- Issues with administrative staff responsiveness, including failure to return calls
- Frequent appointment scheduling errors, cancellations, and long wait times
- Concerns regarding billing inaccuracies and unprofessional behavior by office staff
- Reports of high turnover among physicians and perceived lack of continuity of care
"Certain members of the staff are rude, complacent, and nonchalant. The staff involved in scheduling do not know how to create a working schedule for patients and their doctors."
— Beauty New York (Review)"What I did not like and this happened a few times, would be when they tell you you will get a call back. It would be fine if they actually called back... I waited 3 days for a call back and never got it."
— mappca.com (Review)"Absolutely horrible office staff. I never made it to see a doctor because the front office was so disorganized."
— localitybiz.com (Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Beth R. Wlodarek, PA - Physician Assistant in Silver Creek, NY — May 14, 2026
- Dr. Kaitlin Ames, DO - Jamestown, NY - Family Medicine - Book Appointment — Apr 29, 2026
- ‘Twists and turns’ near finish line for Brooks-TLC | News, Sports, Jobs - Observer Today — Nov 8, 2025
- Dr. Richard Milazzo, MD, Internist | DUNKIRK, NY | WebMD — May 4, 2026
- Brooks-TLC sees ‘momentum’ for future | News, Sports, Jobs - Observer Today — Feb 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Dunkirk
Summary: General Physician, PC offers primary care services in Dunkirk, NY through its multi-specialty network. The Dunkirk location provides patient-centered care across core primary care services, with access to 20+ medical specialties nationwide. The practice emphasizes convenient access with multiple offices in western New York, including Dunkirk, and is headquartered in Buffalo. If you’re seeking a general or family physician in Dunkirk, this location is part of a larger regional network.
TCC Health (The Chautauqua Center) is a nonprofit Federally Qualified Health Center based in Dunkirk, NY, serving Chautauqua County and surrounding areas. Founded in 2013, it operates 5 offices and provides comprehensive, affordable care across primary care, pediatrics, behavioral health, and dental services, with care delivered through a community-governed, patient-inclusive model. Key details: - HQ: Dunkirk, NY - Services: primary care, pediatrics, behavioral health, dental, and more - Model: FQHC (community-based, federally funded, patient-governed) - Status: Active nonprofit - Staff: 33 employees (note: growth indicated YoY) - Funding: $1.2M total funding - Locations: 5 offices in Dunkirk and Jamestown area - Contact: Website tcchealth.org; main phone numbers and compliance contact available on site - Industry: Hospitals and health care; NAICS 621498, SIC 80
Comparing your options?
See other primary care clinics in Dunkirk, or search the full directory by insurance, ratings, and more.