Family and Specialty Medicine (Durango)
Family Medicine • Durango, CO
Clinic Type
Family Medicine
Address
1970 East 3rd Avenue, Lower Level Suite 1, Durango, CO 81301
Phone
970.444.0260
hospitalcomplaint@dnv.com
Opening Hours
Mon–Thu 7:30 a.m.–5:30 p.m.; Fri 8:30 a.m.–5:00 p.m.
Emergency Care
Emergency Care (ER)
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What are the hours of operation?
Hours: Monday through Thursday from 7:30 a.m. to 5:30 p.m., Friday from 8:30 a.m. to 5:00 p.m.
What services are offered at San Juan Health Partners Family and Specialty Medicine in Durango?
Comprehensive family and specialty medicine with access to a variety of medical specialists, including cardiology, as well as in-office lab testing.
How can I book an appointment?
Call 970.444.0260 to book an appointment.
Is the clinic accepting new patients?
Dr. Rachel Chaney is accepting new patients.
Is there a lab draw station available?
Yes, our laboratory draw station is open for walk-in lab services on a first come, first serve basis.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Alison Jackson): 4.7 out of 5 (14)
- Healthgrades (Dr. Adam Owens): 3.2 out of 5 (11)
- Healthgrades (Dr. John Lavengood): 5.0 out of 5 (10)
- Healthgrades (Thomas Janney, NP): 5.0 out of 5
- Vitals (Dr. Sonja Shanley): 4.3 out of 5
Patients praise
- Compassionate, attentive, and knowledgeable providers
- Friendly and organized staff
- Efficient appointment scheduling with minimal wait times
- Providers who listen, take time with patients, and explain conditions thoroughly
Common complaints
- Complaints regarding bedside manner and patient perception of being treated with contempt
- Communication issues regarding billing, cancellation fees, and required documentation
- Occasional concerns regarding staff responsiveness or prescription processing
"The most compassionate, intelligent, understanding, educated and amazing doctor I and my family had ever had the privilege of receiving care from."
— Healthgrades - Dr. John Lavengood review"Treats patients with contempt... He will go out of his way to make u look bad w/other Drs If he doesn’t want to treat you even if u do nothing wrong."
— Healthgrades - Dr. Adam Owens review"Dr. Shanley is hands down the best doctor I have ever seen. I have never had a doctor spend so much time with me, educating me, answering my questions, and listening to my concerns."
— Vitals - Dr. Sonja Shanley reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Axis Health System Welcomes Medicine Physician Taylor Gillis — Nov 18, 2025
- Brooke Cheatham joins Durango Primary Care - The Durango Herald — May 8, 2026
- Three team members taking new patients at Durango Integrated Healthcare - The Durango Herald — Nov 19, 2025
- Melissa Briggs joins Whole Health Family Medicine Clinic - The Durango Herald — Jun 26, 2026
- Dr. Elizabeth J. Helms, MD - Internal Medicine Physician in Durango, CO — May 14, 2026
Information sourced from the clinic's website as of July 10, 2026.
More family medicine clinics in Durango
La Plata Family Medicine is a private family medicine practice and hospital/healthcare provider based in Durango, Colorado. Founded in 1981, it operates three offices (all in Durango) with HQ at 316 Sawyer Dr. The practice offers a range of medical services including virtual consultations and hospital sports medicine, and emphasizes humankindness in care. Key details: - Address: 316 Sawyer Dr, Durango, CO 81303 (HQ) - Website: lpfma.com - phone: +1 970-259-3110 - Revenue: $1–5 million; Employees: about 6 - Industry: Hospitals and Health Care; NAICS: 62, 621 - Services: Family medicine, virtual consultations, sports medicine - Ownership: Privately held; active status - Notable online presence: modest web traffic with a ~0.7% bounce rate and predominantly U.S. visitors If you’re seeking care in Durango, La Plata Family Medicine offers primary care with telehealth options.
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