CommonSpirit Mercy Orthopedics Associates | DURANGO

What can I expect at my first clinic appointment?

You will arrive 30 minutes prior to your appointment. The length of the check in process depends on several factors including whether you have been a patient within CommonSpirit before. Forms you may be asked to complete may include the New Patient packet, the Extremity Pain sheet, and the Review of Systems form. Our staff may also need to collect your vital signs, height, weight, and possibly order x-rays. We will probably also ask several questions including: The clinical support staff and the provider work as a team. You will discuss details of your concerns with the provider, receive a thorough exam, review x-rays with them and discuss your treatment options. Treatment recommendations sometimes include both nonsurgical and surgical options. Advanced imaging (such as an MRI or CT scan), physical therapy, and pharmacy services can be initiated at that time. If needed, surgery scheduling and authorizations will be handled by our office as well.

If surgery is necessary, what is the process for scheduling my surgery?

Our surgery scheduler will call you to schedule your surgery. If you wish, you may initiate scheduling the surgery at your convenience. Our surgery scheduler will offer you days that your surgical team is available in the operating room. The type of surgery (urgent, elective, inpatient, or outpatient) will affect the availability of your surgical team as well. The surgery scheduler will also arrange your preoperative and postoperative appointments. Our authorization team will request authorization from your insurance company if needed. Our financial clearance team will contact the patient to discuss financial responsibilities. Our operating room nursing staff will call you with questions about your health history prior to your surgery. You will also receive a phone call the day prior to your surgery day to confirm your arrival time. On rare occasion, the time of your surgery may change (due to emergency cases or equipment availability).

Where will my surgery be performed?

Both of our surgery locations are on the Mercy Hospital campus. You will be directed to go to the main operating room (1010 Three Springs Blvd) or our outpatient surgery center (1 Mercado St Suite 210). If you need to reach either location, contact the hospital to be connected to them.