Duke Adolescent and Young Adult Medicine North Durham
Adolescent Medicine • Durham, NH • 1 location (Duke Adolescent and Young Adult Medicine North Durham) locations
About
Duke Adolescent and Young Adult Medicine North Durham is a referral-only specialty clinic in Durham, NC serving adolescents and young adults ages 12-30. The clinic provides medical care for reproductive health, eating disorders, ADHD, mood and substance use disorders, chronic conditions, sports medicine, and transitioning to adult care, with a focus on education and skill-building for independence.
Clinic Type
Adolescent Medicine
Address
Duke Medical Plaza North Duke Street, 3116 N Duke St, Durham, NC 27704-2102
Phone
919-620-5333
DHLNFinancialassist@duke.edu
Opening Hours
Mon 8:00 am–5:00 pm; Tue 8:00 am–5:00 pm; Wed 8:00 am–5:00 pm; Thu 8:00 am–5:00 pm; Fri 8:00 am–5:00 pm; Sat Closed; Sun Closed
Telehealth
Available
Emergency Care
Emergency care available
Services Offered
Insurance & Payment
Duke Health contracts with most major health insurance carriers; verify network participation with insurance prior to scheduling
Insurance, Financial Assistance, Paying for Care (Financial Assistance), What Duke Charges – Services
Languages Spoken
FAQs
What ages does the adolescent medicine clinic serve?
Adolescents and young adults 12-30 years of age.
Is this clinic referral-only?
Yes, it is a referral-only clinic.
What are the clinic hours?
Mon-Fri 8:00 am - 5:00 pm; Sat-Sun Closed.
Where is the clinic located?
Duke Medical Plaza North Duke Street, 3116 N Duke St, Durham, NC 27704-2102.
Can I see a doctor for sports medicine or psychiatry at this location?
This location focuses on adolescent medicine; related services may be available via linked Duke Health programs (as listed in provided links).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (for Duke Health North Durham): 2.4/5 stars (7 reviews)
- Better Business Bureau (Duke Health): 1/5 stars (Multiple complaints in BBB profile for the broader health system)
- WebMD (individual provider): Highly favorable (based on patient satisfaction polls) (Specific to Dr. Carolyn Jacobs (Adolescent Medicine))
Patients praise
- high clinician satisfaction ratings for individual providers
- professional bedside manner noted in specific cases
- educating patients and encouraging active participation in their care
- some reports of professional and attentive nursing staff
Common complaints
- difficulties navigating phone systems and appointment scheduling
- reports of rude or unhelpful customer service interactions
- concerns regarding billing accuracy and communication between departments
- perceived lack of listening or attention to patient concerns by some providers
"Attempts to get past the phone lines are fairly worthless. Operators simply put you back into the system that cycles back to the same operators."
— Birdeye review of Duke Health North Durham"It has been such disappointing appointment, she was not listen or paying attention to my questions and concerns regarding my toddler."
— Localitybiz review of Duke Children's Primary Care North Durham"I love how Dr. Jacobs educates her patients so that we can be an active participant in our own care. She is very professional and has awesome bedside manners. We love her!"
— WebMD review for Dr. Carolyn Jacobs (Adolescent Medicine)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Adolescent and Young Adult Medicine - Durham, NC job with Duke ... — Jul 6, 2026
- Primary Care | Duke Health — Jul 8, 2026
- Charlene Wong | Nurture NC Leadership — Feb 5, 2026
- Gary R. Maslow, MD | Child and Adolescent Psychiatrist | Duke Health — Jan 15, 2026
- Charlene Wong, MD, MSHP - Child Care Aware® of America — Dec 31, 2025
Information sourced from the clinic's website as of July 11, 2026.
More adolescent medicine clinics in Durham
- Children's Nebraska is a nonprofit pediatric hospital and medical center in Omaha, Nebraska, founded in 1948, and is the region’s only freestanding pediatric health system with more than 50 specialty services. - They offer comprehensive adolescent medicine as part of their provider network, within a system that includes neonatal, trauma, neurology, nephrology, and other pediatric subspecialties. - Key facts: 1,287 employees (recent growth), Level IV NICU, Level I pediatric trauma center, nationally ranked epilepsy center, recognized as a Best Children's Hospital (2025-26) in multiple specialties. - Locations: multiple offices in Omaha and Lincoln (e.g., 8552 Cass St, Omaha; 8200 Dodge St, Omaha HQ; 3000 S 84th St, Omaha; 4445 S. 86th St, Lincoln). - Contact: general inquiries via webmaster@childrensomaha.org; main phone numbers listed on site. If you’re specifically looking for Adolescent Medicine providers at Children’s Nebraska, you’ll find them integrated within their pediatric subspecialties and can contact the hospital to get a provider in Omaha or nearby locations.
The Pediatric and Adolescent Medicine Clinic in Durham, NH serves as the major pediatric primary care provider for children in the Upper Valley of New Hampshire and Vermont. Located on the top floor of the Faulkner Outpatient Building, the clinic provides primary care and pediatric medical and surgical specialties through teams of pediatric residents, faculty, and nurse practitioners. The clinic is supported by nurses, care managers, lactation support, and embedded mental health clinicians, with nearby subspecialty clinics available for consultation and co-management.
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