Patient Resources | Duke Department of Medicine
Allergy and Pulmonary • Durham, NC
About
Summary: - The Duke Department of Medicine (Duke Department of Medicine) in Durham, NC, is an educational institution within the Duke health system that combines patient care, education and training, and research in medicine. - It offers patient care services and opportunities for learners and researchers, with a mission centered on compassionate, equitable healthcare and training the next generation of health professionals. - Key focus areas include education/training, patient care, and research across various medical disciplines, aiming to improve local and global population health. - If you’re seeking patient resources, the department emphasizes access to compassionate care and inclusive services, along with opportunities to learn about ongoing medical advances and research opportunities. - Homepage: medicine.duke.edu; LinkedIn: duke department of medicine.
Clinic Type
Allergy and Pulmonary
Address
1821 Hillandale Road, Suite 25-A, Durham, NC 27705
Phone
919-620-5300
elizabeth.mcbride@duke.edu
Opening Hours
Hours of operation are 7 a.m.-5 p.m. Mon.-Fri.
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Hours of operation are 7 a.m.-5 p.m. Mon.-Fri.
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.5/5 stars (133 reviews)
- Trustpilot: 2.8/5 stars (3 reviews)
- U.S. News & World Report: 4/5 stars
Patients praise
- Highly competent surgical and specialist care
- Efficient and positive experiences with specific clinical appointments
- Professional and supportive nursing and support staff in certain departments
- High recommendation rates among hospital patients (approx. 92%)
Common complaints
- Billing and insurance issues, including confusion over coverage and unexpected charges
- Difficulty communicating with offices or getting phone calls answered
- Internal miscommunication resulting in scheduling errors and wasted patient time
- Specific reports of clinical negligence, lack of compassion, or poor post-surgical outcomes
- Frustration with the patient complaint resolution process
"A complex surgery went off better than expected and my recovery time was quicker than anticipated."
— Yelp review of Duke University Hospital"Billing is a mess... It took 9mos for the eye clinic to get the billing right... the other specialist cant seem to get it together."
— Better Business Bureau customer review of Duke HealthSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Duke Caregiver Community Event 2025 | Duke Health — Sep 9, 2025
- Personalized Care Navigation for Young Breast Cancer Patients | Duke Health Referring Physicians — Feb 3, 2026
- Deborah Ann Ballard, MD, MPH | Internal Medicine Doctor | Duke Health — Feb 17, 2026
- Duke Cancer Institute Leads Comprehensive Programs for Breast Cancer Care | Duke Health Referring Physicians — Oct 7, 2025
- Duke Heart Focuses Efforts on Increasing Access | Duke Health Referring Physicians — Oct 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
More allergy and pulmonary clinics in Durham
Duke Allergy and Pulmonary/South Durham is part of Duke Health, offering specialized care for asthma, allergies, and airway diseases from a Durham, NC-based clinic. Highlights include comprehensive testing labs, access to clinical trials, and pulmonology services for conditions such as COPD, bronchiectasis, and cystic fibrosis. Contact options include multiple local phone numbers and the main site aaac.duhs.duke.edu.
Atrium Health Wake Forest Baptist is a nonprofit, integrated academic medical center and health system based in Winston-Salem, NC, part of Advocate Health. Key components include: - Medical Center: 885-bed tertiary-care hospital (Wake Forest Baptist Medical Center) with Brenner Children’s Hospital, plus five community hospitals, 300+ primary/specialty locations, and 2,700+ physicians. - Academic partner: Wake Forest University School of Medicine, a core part of Advocate Health. - Scale: Over 20,000 teammates; the system spans nationwide, with a focus on research, education, and community benefits ($611.2 million in 2021). - Services: Comprehensive care across urology, orthopedics, cancer, heart, neurosciences, transplant, digestive health, level I trauma, pediatric care, and more. For pulmonary, sleep, and related needs (as hinted by your query), Atrium Health Wake Forest Baptist offers: - Adult and pediatric pulmonology and sleep medicine services - Comprehensive diagnostics and treatment for respiratory conditions and sleep disorders - Access via multiple hospitals and primary/ specialty care locations in the Winston-Salem area and surrounding regions If you’re seeking specifics for Durham, NC, note that this system is based in Winston-Salem with locations primarily in North Carolina; for a pulmonary/sleep appointment in Durham, you may need to check if affiliated providers or Wake Forest Medicine offer services there or if there are affiliated partner sites in the Durham area. You can contact MyWakeHealth at mywakehealth@wakehealth.edu or call 888-716-9253 for location-specific scheduling.
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