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About

- The ophthalmology team at North Carolina Eye, Ear, Nose & Throat (NCEENT) serves patients in Durham, Cary, and Roxboro, NC. - NCEENT operates from four locations (two in Durham, one in Cary, one in Roxboro) with the Durham headquarters at 4102 North Roxboro St. - The clinic offers ophthalmology services (eye care) as part of its broader ENT and audiology offerings, including glaucoma specialty care led by specialists such as Asra Firozvi, MD. - Key details: established 1914, headquarters in Durham, ~26 employees, multiple physicians including lead audiologist and ophthalmology specialists, contact and location information available on their site.

Clinic Type

Ophthalmology

Address

4102 North Roxboro St, Durham, NC 27704, US

Phone

9195952000

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • The Ophthalmologists — Clinic/Department

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.6 star rating (205 reviews)
  • myvision.org (aggregate): 3.2 rating (82 reviews)
  • vitals.com (South Durham practice listing): 3.7 rating (648 (listing/other count shown on page))
  • BBB: Not BBB Accredited (N/A)
  • reputabledoctors.com: Overall experience described as overwhelmingly positive, but notes negatives (N/A)
  • Healthgrades: N/A in provided excerpt (N/A)

Patients praise

  • Praised doctors’ surgical expertise and successful outcomes (e.g., cataract/sinus/eyelid issues)
  • Friendly/helpful staff noted by some patients
  • Doctors described as knowledgeable, kind, professional, and communicative

Common complaints

  • Long wait times (before appointments and in exam rooms)
  • Unhelpful staff/poor communication
  • Billing issues/unexpected fees and lack of transparency about insurance
  • Optical center cost/returns problems
  • Some disappointing surgeries/complications and lack of risk warning

"“This review refers to the optical shop & not the medical… very deceptive business practice… NCEENT did not respond to my inquiries… would do nothing about the $178.00 restocking fee.”"

— Birdeye review excerpt for NCEENT – North Durham

"Patients reported “Long wait times” and “Unhelpful staff.”"

— myvision.org review trends for the North Durham office

"“Poor service, including long wait times and billing errors, and disappointing surgeries… were reported by a few patients.”"

— reputabledoctors.com overview of experiences

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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