Audiology, Ophthalmology, and More | Eye, Ear, Nose & Throat Clinic
Otolaryngology (ENT) • Durham, NC • Since 1914 • Five convenient locations locations
About
North Carolina Eye, Ear, Nose & Throat (NCEENT) is a privately held, long-established healthcare provider (founded 1914) based in Durham, NC, with 7 offices nationwide. They offer comprehensive audiology and ophthalmology services (including eye exams, cataract care, LASIK, optical center, hearing aids) along with otolaryngology. The clinics serve Cary, Durham, and Roxboro, NC, and operate facilities across four locations in Durham (two), Roxboro, and Cary. They employ around 26 staff and generate about $10.6M in annual revenue. Contact options include multiple phone numbers and email (last@nceent.com).
Clinic Type
Otolaryngology (ENT)
Address
4102 North Roxboro St, Durham, NC 27704, US
Phone
9195952000
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Team
Insurance & Payment
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Languages Spoken
Photos
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate): 3.6/5 stars (205 reviews)
- MyVision.org (Aggregate): 3.2/5 stars (82 reviews)
Patients praise
- Praise for surgical expertise and positive clinical outcomes for various specialists
- Kindness, professionalism, and knowledge of many physicians and staff members
- Effective communication from doctors who take time to address patient concerns
- Helpful and supportive care reported by some patients for urgent or specialized medical needs
Common complaints
- Long wait times for appointments and while waiting for doctors
- Dissatisfaction with customer service and staff attitudes, including perceived lack of empathy and rudeness
- Issues with billing, insurance coverage transparency, and unexpected fees
- Complaints regarding optical shop return policies and restocking fees
- Difficulties with communication, such as unreturned calls and scheduling errors
"Dr. Yu was an incredibly competent and caring medical professional, and truly a godsend... She fixed my excruciating pain, and by the end of the day, my pain level was at a one. I wholeheartedly recommend Dr. Yu."
— Patient review, LocalityBiz"I am sorry I went here... seems like a bit of a factory. I was shamed for not managing my hearing loss the way I was supposed to... if you want some modicum of respect and compassion for a hearing issue, maybe go elsewhere!"
— Patient review, MyVisionCare"WARNING: If you purchase frames/lenses & return them you will pay a 25% restocking fee of the total sale price (before any insurance). At the time of purchase I asked what the return policy was and was told 90 days--no mention of the 25% restocking fee---very deceptive business practice."
— Patient review, BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Charlotte ENT group expands care with Piedmont acquisition | Charlotte Observer — Jul 1, 2026
- North Carolina physician group acquired - Becker’s ASC — Jul 2, 2026
- UNC Health Eye Care at Cary Expands UNC's Triangle-Area Outpatient Services | Department of Ophthalmology — Sep 7, 2025
- Now Hear This Announces Dawn Geda’s Rise to Co-Owner and Community Leader in Hearing Care — Apr 10, 2026
- Ear, nose and throat provider with offices in Clemmons, Winston joins Charlotte group | Piedmont Triad — Jul 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
More otolaryngology (ent) clinics in Durham
ENT Doctors at North Carolina Specialty Hospital (NCSH) in Durham - NCSH is a Durham-based specialty hospital with a focus on ENT (ear, nose, throat) surgery and related care. - Services noted include ENT procedures (e.g., eardrum repair/tympanoplasty), orthopaedic, plastic, general surgery, pain management, and podiatric care. - Located at 3916 Ben Franklin Blvd, Durham, NC 27704 (HQ in Durham). - Founded in 1926; historically the region’s oldest hospital, with strong ENT legacy through North Carolina Eye and Ear Associates. - Ownership: privately held; joint ownership by Surgery Partners and local ENT/orthopedic practitioners. - Contact: main phone numbers 855-866-2392 and 919-956-9300. If you’re seeking ENT-specific care or eardrum repair options at NCSH, this hospital offers ENT services within its specialty framework and has a long history of otolaryngology-related care. For appointment details or to confirm current ENT providers, consider calling the hospital directly or visiting ncspecialty.com.
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