Duke Children's Primary Care North Durham
Pediatrics • Durham, NC • 3 locations (Duke Children’s Primary Care includes three locations) locations
Clinic Type
Pediatrics
Address
Duke Medical Plaza North Duke Street, 3116 N Duke St, Durham, NC 27704-2102
Phone
919-620-5333
DHLNFinancialassist@duke.edu
Opening Hours
8:00 am - 5:00 pm (typical hours shown; some clinics show variations; please verify via My Duke Health or call)
Services Offered
Insurance & Payment
Duke Health contracts with most major health insurance carriers; verify with insurer before scheduling; out-of-pocket liability may be higher if benefits do not participate; financial assistance policy available for uninsured.
Online payments via My Duke Health, Paying for care/financial assistance policies, Financial assistance policy, Insurance billing considerations
Languages Spoken
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FAQs
What services are offered at Duke Children's Primary Care North Durham?
Well-child visits, sick visits, immunizations, sports and school physicals, health education, and ongoing care for conditions such as allergies, asthma, and diabetes.
Can newborns be seen at this location?
Yes, all providers welcome newborns as new patients and newborn first visits can be scheduled.
How are appointments scheduled?
Appointments for existing patients can be scheduled online using My Duke Health; Saturday morning clinics are available.
What services are offered for well-child visits and general pediatric care?
Well-child care, routine check-ups, sick visits, annual physicals, school and sports physicals, immunizations (including newborn and school-age vaccinations), flu shots for children over six months, and screening tests (hearing, vision, developmental).
Do you accept newborns as patients and how to schedule their first visit?
All providers welcome newborns as new patients. Call to schedule the newborn’s first visit.
How can existing patients schedule Saturday morning clinics or same-day appointments?
Existing patients can schedule appointments for Saturday morning clinics same day or up to two days in advance. Appointments should be scheduled online using My Duke Health.
What is the typical clinic schedule?
Clinic hours are 8:00 am–5:00 pm Monday through Friday; Saturday 8:00 am–12:00 pm; Sunday closed.
Where is the clinic located?
Duke Medical Plaza North Duke Street, 3116 N Duke St, Durham, NC 27704-2102.
Social Media
Photos



What Patients Say
Overall sentiment across review platforms: mixed
- Duke Health Official Site: 4.68 out of 5 (Duke Health official site) (Not explicitly stated on page)
- Birdeye: 3.3 stars (28 reviews)
- DataLog24: 3.7/5 (10 reviews)
Patients praise
- Appreciation for specific, personable, and knowledgeable pediatricians
- Positive experiences with nursing staff
Common complaints
- Dissatisfaction with provider bedside manner and communication
- Concerns regarding bias in care
- Reports of poor customer service and unprofessional staff interactions
- Dissatisfaction with responsiveness to medical concerns
"Dr. Pablo Plasencia was our babies primary doctor... they were TERRIFIC! Dr. Pablo responded to my emails and was knowledgable, kind, and personable."
— LocalityBiz User Review"It has been such disappointing appointment, she was not listen or paying attention to my questions and concerns regarding my toddler."
— LocalityBiz User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Sheriff helps Duke pediatric patient's Christmas wish of seeing a real reindeer come true — Dec 24, 2025
- Deborah Ann Ballard, MD, MPH | Internal Medicine Doctor | Duke Health — Feb 17, 2026
- Duke Files for 157 New Hospital Beds in Durham — Hey Durham — May 14, 2026
- Duke clinic helps transgender youth transition to new identities | Duke Mag — Aug 6, 2025
- Sarah White - Nurse Practitioner in Durham, NC — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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