Mass General Brigham Durham | Wentworth-Douglass Hospital
Primary Care • Durham, NH • Since 1906
About
Mass General Brigham (formerly Partners/MGH affiliate) oversees Wentworth-Douglass Hospital, a nonprofit, non-profit medical center in Dover, NH. Key points: - Wentworth-Douglass Hospital is part of the Mass General Brigham system (acquired or affiliated since 2016) and operates as the Seacoast region’s leading not-for-profit medical center. - Services include comprehensive care, walk-in care, and physician practices, with a workforce of about 1,100+ employees and over 400 physicians/APs. - The hospital is headquartered in Dover, NH, with multiple locations in the area; part of a broader regional network under Mass General Brigham. - Notable recent expansion: joint efforts with Salem Hospital to launch advanced cardiac care programs, including new AFib ablation offerings, expanding access to cardiac care in the region. If you’re specifically looking for connections or programs between Mass General Brigham and Wentworth-Douglass in Durham, NH, the hospital operates under the Mass General Brigham umbrella and has collaborated on specialized cardiac services to broaden access in the region.
Clinic Type
Primary Care
Address
36 Madbury Road, Durham, NH 03824
Phone
6038685080
theworksmembership@wdhospital.org
Opening Hours
Monday - Friday: 8:00 a.m. - 5:00 p.m.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
Do you need health insurance?
Wentworth-Douglass Hospital offers free in-person help for enrolling in the Health Insurance Marketplace.
Commitments
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Medicare, Healthgrades, Leapfrog Group: 90% of patients rated it 9 or 10/10 (Medicare Care Compare); 83% of patients would definitely recommend (Healthgrades) (982 outpatient surgery surveys (Leapfrog))
Patients praise
- Compassionate, attentive, and helpful nursing and clinical staff
- High patient willingness to recommend (approx. 83%)
- Strong performance in patient safety and outpatient surgery experience ratings
- Positive interactions with doctors and specialists
Common complaints
- High hospital-rate billing for routine outpatient services (e.g., physical therapy)
- Difficulty navigating billing and payment plans
- Perceived profit-focused approach to debt collections
- Noise levels at night and room cleanliness ratings are lower than national averages
- Delays or communication issues in administrative processes
"I have had nothing but excellent experiences with this Hospital... The people here are compassionate and caring. I find them to be much more caring than their counterparts in Massachusetts."
— LocalityBiz Review"The facility where a Newton college student got PT for an injury led to a 4K bill... it is actually an outpatient department of Wentworth-Douglass Hospital in Dover, N.H. It charged Tsicoulias a hospital rate that was five times higher than his previous PT provider."
— Boston GlobeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mass General Brigham, Durham — Jan 3, 2026
- Dr. Kenneth R Shuman, MD - Durham, NH - Family Medicine — May 4, 2026
- Mass General Brigham Imaging, Wentworth-Douglass Hospital — Dec 11, 2025
- Dr. Jennifer L Hopp, MD - Durham, NH - Sports Medicine — Jan 7, 2026
- Family Medicine in Dover, NH - Primary Care | Specialists | Physicians — Mar 30, 2026
Information sourced from the clinic's website as of July 11, 2026.
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