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Clinic Type

Walk-in Clinics

Address

5716 Fayetteville Rd, Durham, NC 27713-9661

Phone

919-572-1868

Email

myRESEARCHpartners@duke.edu

Opening Hours

Monday-Sunday 8:00 am - 8:00 pm

Telehealth

Duke Virtual Urgent Care available

Services Offered

  • Urgent care
  • Pediatric urgent care
  • On-site lab work and X-rays
  • Virtual urgent care visits
  • My Duke Health / Duke MyChart integration
  • Pediatric care for ages newborns to 25
  • Prescriptions and refills
  • Medical equipment for injuries
  • Orthopaedic care
  • Rabies vaccine availability (at this location)
  • Vaccinations (including boosters)
  • Mental health or STI testing not specified

Technology & Equipment

  • Lab work on-site
  • X-ray on-site
  • Virtual urgent care platform (My Duke Health / Duke MyChart)
  • GoDurham/GoTriangle transit information
  • Video-remote interpretation devices

Insurance & Payment

  • Aetna Choice POS, Aetna Choice POS II
  • Aetna Elect Choice HMO, Aetna Open Access Elect Choice
  • Aetna Health Network Only, Aetna Health Network Option
  • Aetna HMO
  • Aetna Limited Benefit Insurance PPO
  • Aetna Managed Choice POS
  • Aetna Medicare Assure Plan (HMO D-SNP)
  • Aetna Medicare Eagle Plan (PPO)
  • Aetna Medicare Essential Plan (PPO)
  • Aetna Medicare Value Plan (HMO)
  • Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Managed

Duke Health contracts with most major carriers; verify in advance with insurer.

Paying for your care / financial assistance information available via Duke Health site, Financial assistance program information available, Credit card, Cash, Insurance

Languages Spoken

  • English
  • Spanish (staff available at selected times)
  • (not explicitly listed in page)

FAQs

What services are available at Duke Urgent Care South?

Urgent care for minors and adults including on-site lab work and X-rays; pediatric urgent care; virtual visits; and other urgent care services.

What services are provided at Duke Urgent Care South?

Urgent care for minor injuries and illnesses, including pediatric care, with board-certified pediatrician and pediatric nurse practitioners on site.

Are there physicians for pediatric patients?

Yes, a licensed, trained pediatric provider is available to provide urgent care for children, from newborns to age 25.

What are the clinic hours?

Clinic hours are 8:00 am to 8:00 pm, seven days a week (reservations may be required after 7 PM).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps: 3.0/5.0 (113 reviews reported on one platform)
  • Solv Health: 5.0/5.0 (1 rating reported on Solv Health)

Patients praise

  • Professional and kind medical staff, including nurses, doctors, and PAs
  • Convenient online check-in/appointment system (e.g., Solv)
  • Efficient care for minor injuries and illnesses
  • Clean facility with on-site lab and X-ray services

Common complaints

  • Perceived issues with walk-in availability and being turned away despite posted hours
  • Frustration over wait times even with appointments
  • Some reports of lack of patient-centered care

"I made an appointment, which made the process easy, and NP Sara De Lima took excellent care of me. She was kind, attentive, and thorough."

LocalityBiz user review

"I walked in here at 5:54 and was told I didn’t have an appointment that I couldn’t be seen... I don’t see anybody inside the lobby."

LocalityBiz user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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