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About

West Tennessee Healthcare (WTH) is a not-for-profit health system based in Jackson, Tennessee, serving about half a million people across 9,000 square miles in West Tennessee. Its anchor facility is Jackson-Madison County General Hospital, a 635-bed acute care hospital with centers of excellence in Women and Children, West Tennessee Cancer Center, Emergency Services, and related facilities (including the West Tennessee Rehabilitation Center and Tennessee Heart Center). WTH operates emergency services across its network and provides a broad range of care, including heart care and neonatal intensive care. The system employs about 1,046 staff and has annual revenue around $8.2 million. It is primarily based in the United States, with presence noted in Canada and Oman. If you’re specifically looking for an Emergency Room in Dyersburg, WTH’s main facilities are in Jackson, TN, and the page indicates a broader West Tennessee network rather than a dedicated Dyersburg ER.

Clinic Type

Emergency Medicine

Address

400 E Ticke St, Dyersburg, TN 38024, USA

Phone

+1-731-285-2410

Email

info@wth.org

Opening Hours

24/7 emergency department

Telehealth

Available via telemedicine for specialty support (Neurology, Cardiology)

Emergency Care

Yes

Services Offered

  • Emergency Medicine
  • Emergency care for adults and children
  • Emergency evaluation and treatment for chest pain, stroke symptoms, breathing difficulties, severe infections, altered mental status, acute abdominal conditions
  • Care for injuries and illnesses (fractures, cuts, dehydration, acute respiratory infections, chronic condition complications)
  • Emergency stabilization and transfers to advanced specialty care (cardiac, neurological, surgical, pediatric, critical care)
  • Diagnostic imaging (CT, X-ray, ultrasound)
  • Laboratory testing (cardiac enzymes, blood counts, coagulation, metabolic, infectious disease evaluation)
  • Pediatric and obstetric emergency management with transfer protocols
  • Triage and rapid assessment
  • Telemedicine support (Neurology, Cardiology)
  • Coordinated transfer pathways within West Tennessee Healthcare
  • EMS coordination
  • Shared electronic medical record across West Tennessee Healthcare facilities

Technology & Equipment

  • Electronic Medical Record (shared across West Tennessee Healthcare)
  • CT imaging
  • X-ray
  • Ultrasound
  • Cardiac monitoring
  • Telemedicine equipment

Insurance & Payment

Languages Spoken

FAQs

What are the emergency department hours?

Sunday - Saturday: 24 Hours

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 60% patients would definitely recommend; 67% gave rating of 9 or 10 (patient experience)
  • Health US News: 88% of patients willing to recommend
  • MedicalRecords.com: 2.4 (61 reviews)
  • Yelp: reviews describe very poor experiences (exact star rating not provided in snippets)

Patients praise

  • Some patients report good provider communication and feeling heard/validated (Healthgrades provider reviews)
  • High willingness-to-recommend measures on Health US News and Healthgrades patient experience data

Common complaints

  • Emergency/overall patient experiences described as poor in reviews (Yelp snippets)
  • Complaints about rude/disrespectful staff and harassment allegations (Yelp)
  • Reported billing/refund issues and high charges (MedicalRecords.com)
  • Allegations of misdiagnosis/insufficient care and poor outcomes (MedicalRecords.com)

"“Very racist lies on patient quality care is very poor… on floor 1 nurse are very rude and disrespectful… nurse doesn't change gloves.”"

Yelp – West Tennessee Healthcare Dyersburg Hospital Emergency (review snippet)

"“Over charging… Over 10k for a cat scan and two iv bags..”"

MedicalRecords.com – Dyersburg Regional Medical Center review snippet (ER/hospital)

"“Horrible place to go… If you have a choice go to a different er.”"

MedicalRecords.com – Dyersburg Regional Medical Center review snippet (ER)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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