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About

Premier Family Medical operates as a multi-specialty physician group in Northern Utah, offering primary care, urgent care, dermatology, physical therapy, sports medicine, and OB-GYN. With 12 offices across Utah (including Lindon, American Fork, Pleasant Grove, Lehi, and nearby communities), they employ about 77 staff. The group emphasizes board-certified Family Medicine physicians and four-generation service in the region. If you’re looking for care options in Eagle Mountain, Premier Family Medical has nearby locations within their Utah network, including Lindon and American Fork, with primary care and related services. For Eagle Mountain-specific details or new openings, check their website or recent announcements.

Clinic Type

Sports Medicine

Address

4317 Pony Express Parkway, Suite 150, Eagle Mountain City Center

Phone

801-788-4779

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family medicine
  • Urgent care
  • Internal medicine
  • Orthopedics
  • Physical therapy
  • Mental health
  • Wellness exams
  • Sports physicals

Team

  • Dr. Jared Roberts, MD (assumed from description) — Family practice physician and sports medicine specialist
  • Melissa Hoyt, Physician Assistant — PA-C

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 12 Reviews (no overall star rating shown in snippet) (12)
  • Healthgrades: 1.0 (1)
  • Birdeye (via Google): 4.0 (305 reviews)

Patients praise

  • Caring, personable staff and providers (greet by name, kind and respectful)
  • Good communication and listening; providers take time to answer questions
  • Convenient/low wait times and efficient visits
  • High-quality treatment for kids and minor urgent issues; professional procedures (e.g., stitches)

Common complaints

  • Billing/charge confusion or unexpected charges related to physicals/office visits
  • Long wait times or difficulty getting through by phone with no callback (as reported)
  • Some providers described as condescending or poor fit for patient concerns

"“Dr. took the time to answer all my questions and concerns. Also, quick and polite check in.”"

Yelp review highlight for Premier Family Medical (Eagle Mountain)

"“...they later billed me for the appointment, citing it was an office visit on top of my physical... they said... because I ASKED QUESTIONS DURING THE PHYSICAL!”"

Healthgrades review text snippet

"“The wait times if you call the office are horrible! ... waited over a week without any call back or follow up!”"

Birdeye review excerpt (Eagle Mountain Ranches)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More sports medicine clinics in Eagle Mountain

Eagle Mountain, UT·Sports Medicine

Verified
Eagle Mountain, UT·Sports Medicine

Advanced Sports & Orthopedics (Eagle Mountain) - Location: Eagle Mountain, Utah, with a dedicated office at 3943 Pony Express Pkwy, Ste 210, Eagle Mountain, UT 84005. - Services: Specializes in sports medicine and orthopedic treatments for foot, knee, back, shoulder, hip, elbow, hand/wrist, and spine; offers ultrasound-guided procedures (including carpal tunnel release with SX-One), injections (Euphlexa, platelet-rich plasma, spine), orthoscopic surgery, and other orthopedic care. - Access: Part of a Utah County network with 3 offices (Eagle Mountain, Lehi HQ, American Fork/Saratoga Springs area) and a patient-centric approach with interactive in-room education. - Contact: Main phone options available; email options include frontdesk and appointments. - Credentials: Privately held healthcare provider established in 2015; headquartered in Lehi, UT; staff includes athletic trainer and orthopedic specialists.

VerifiedOnline bookingSince 2015

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