Aurora Family Healthcare
Family Medicine • East Aurora, NY
About
Aurora Family Health Care is a medical practice based in East Aurora, New York. It operates at two addresses on Main Street (530 Main St, East Aurora, NY 14052) and is listed under the names Aurora Family Health Care, Molly Zittel, and Do. The company is small, reported to have 1–10 employees, and falls under the medical practices industry (SIC codes 80/801; NAICS 62/621). If you’re seeking local care in East Aurora, this practice appears to be the relevant office option. For more details, you can visit their site at mollyzitteldo.com or check their LinkedIn page.
Clinic Type
Family Medicine
Address
530 Main Street East Aurora, NY 14052
Phone
(716) 652-5499
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Opening Hours
Monday 1:00 PM – 7:00 PM; Tuesday 9:00 AM – 1:00 PM; Wednesday 8:30 AM – 4:00 PM; Thursday 10:00 AM – 6:00 PM; Friday 8:30 AM – 4:00 PM
Website
Services Offered
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Insurance & Payment
Most insurances accepted, including Medicaid and Medicaid managed insurance
Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: negative
- Vitals: 3.5 to 4.5 out of 5 across individual providers listed at the practice (Varies by physician; aggregate practice reviews are sparse or highly negative on external platforms)
Patients praise
- Some individual physicians noted as wonderful/good doctors
Common complaints
- Difficulty communicating with office/nursing staff via phone
- Long hold times when calling the office
- Unprofessional or rude staff interactions
- Concerns regarding medical care quality and oversight
- Frustration with prescription management/script handling
- Cleanliness and sanitary concerns
"If you call it is a guaranteed 20 minute wait to be put on another 10 minute+ hold. You will then be talked down at and what you ask them to do will not be done right if done at all."
— LocalityBiz (East Aurora Family Practice review)"Most of the people working here are incompetent, they don't even know how to send scripts over. Doctors are condescending."
— Yelp (East Aurora Family Practice review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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