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Clinic Type

Substance Abuse Clinic

Address

3903 Indianapolis Boulevard, East Chicago, IN 46312

Phone

219-887-3688

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

  • Medicaid
  • Private Pay
  • Medicare
  • Financial Aid
  • Sliding Scale
  • Military Insurance
  • Financing

Availability of various payer options (Medicaid, Private Pay, Medicare, financial aid, sliding scale, military insurance, financing) as highlighted on the page.

Private Pay, Medicaid, Medicare, Financial Aid, Sliding Scale, Military Insurance, Financing

Languages Spoken

Awards & Accreditations

  • SAMHSA
  • CARF
  • Joint Commission
  • NAATP

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com (Saint Catherine Hospital Behavioral Health): 2.1/5 (20 reviews)
  • Addiction Helpline America (Regional Health Systems): 2.6/5 (39 reviews)

Patients praise

  • Comprehensive range of services including detox, residential, and outpatient programs
  • Accredited by The Joint Commission and LegitScript certified
  • Programs like 'Recovery Matters' offer customized, evidence-based therapy plans
  • Integration of primary medical, dental, and behavioral health care under one roof

Common complaints

  • Complaints regarding unprofessional staff and poor communication
  • Reports of long wait times for appointments and administrative issues
  • Concerns about sanitary conditions and lack of empathy in psychiatric units
  • Negative experiences with medication management and scheduling

"I've never experienced just a lack of empathy in all my life. I left here with a UTI, Jock itch, and athlete's foot due to their disgusting sanitary practices."

Rehab.com user review

"Completely unprofessional, leave patients to suffer for months for an appointment even during a mental breakdown. Won't even adjust medication."

LocalityBiz user review

"No two people are alike, and the same approach is applied to each individual in the Recovery Matters Program. A customized therapy plan is uniquely set in place for every patient upon enrollment."

GreatNews.Life interview with program supervisor

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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