Federally Qualified Health Center (FQHC) - 211 Connecticut
Federally Qualified Health Center (FQHC) • East Hartford, CT
Clinic Type
Federally Qualified Health Center (FQHC)
Address
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Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: negative
- Birdeye (CHR Community Health Resources): 2.7 stars (7 reviews)
- Birdeye (ECHN Medical Group - Primary Care): 2.0 stars (45 reviews)
- Birdeye (Silver Lane Medical Center): 2.6 stars (79 reviews)
Patients praise
- Some patients report positive experiences with specific doctors, therapists, or APRNs
- Helpful services for those with specific insurance types (e.g., HUSKY)
- Comprehensive care models integrating medical and behavioral health
Common complaints
- Difficulty with appointment scheduling and rescheduling
- Poor communication, including unreturned phone calls and lack of follow-up on labs or referrals
- Staff perceived as rude, unorganized, or unprofessional (front desk)
- Sudden discharge or discontinuation of services without proper patient notification or care transition
- Long wait times for appointments and while at the facility
"The dr was great but the secretary was very rude, unorganized, uneducated... Every time I called I got the run around... I kept getting run around till I took my business elsewhere."
— First Choice Health Centers user review"If you want people that can't pick up a phone, reschedule and discharge you for their incompetence, this place is perfect... The fact that y'all so quick to respond to a 1 star than for a patient pisses me off more."
— InterCommunity Children's Clinic user review"Refused services and told to go somewhere else after missing one appointment... I also found out that they’ve been scheduling me appointments without my knowledge for what I assume is to discharge me quicker."
— CHR Community Health Resources user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Grants for trusted messengers to share information about upcoming changes to Medicaid and SNAP | CT Health Foundation — Jun 30, 2026
- Elizabeth Morales — Jun 30, 2026
- Lauren Katz — Jun 25, 2026
- Victoria Wasilewski — Jun 19, 2026
- Connecticut’s 17 Community Health Centers Serve 450,000 People, Rank #5 Nationally in Quality | CT News Junkie — Aug 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
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