Cancer (Oncology) - Yale New Haven Health
Oncology • East Haven, CT
Clinic Type
Oncology
Address
—
Phone
+8606503848
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
FAQs
What types of cancer do you treat?
Treat many different types of cancer, including rare conditions.
Are there clinical trials available?
Patients often have the opportunity to take advantage of clinical trials not available at most hospitals.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Yale-New Haven Hospital): 2.1/5 (184)
- Birdeye (Yale New Haven Hospital): 2.8/5 (441)
- MapQuest (Smilow Cancer Hospital): 2.5/5 (23)
Patients praise
- Exemplary and caring nursing staff in many instances
- Positive experiences with specific surgeons and oncologists
- Efficient facility layout in newer cancer care locations
- Access to high-quality specialized cancer care and NCI-designated expertise
Common complaints
- Difficulty reaching staff, particularly oncology nurses, via phone
- Long wait times for appointments and responses to inquiries
- Reports of chaotic and understaffed facility conditions on weekends
- Concerns regarding communication breakdowns with medical teams
- Administrative frustrations with patient portal and assistance processes
"Oncology office nurses do not respond patient’s requests at all. Made phone calls many times but no response at all. I do not comprehend how this neglects are overlooked at Yale Medical Center."
— Local Review Site"Every time I have gone to smillow to stay, everyone treated my husband and I very well. They make me feel very comfortable when I'm there. My doctor really knows her stuff and she provides me with excellent care."
— USCompanies Review Site"First, I want to say that the nursing staff is exemplary. if it were just them, I would be giving a five star endorsement. That said, the absolute worst doctors you could ever imagine."
— Yelp via MapQuestSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Medical Oncology and Hematology | Internal Medicine — Jul 16, 2025
- Ian Krop MD, PhD named Section Chief of Medical Oncology and Hematology and Deputy Director for Clinical Affairs for Yale Cancer Center and Smilow Cancer Hospital | — Jun 18, 2026
- Multidisciplinary Prostate Cancer Clinic at Smilow Cancer Hospital at Stamford | Yale School of Medicine — Jul 21, 2025
- Smilow Cancer Hospital Cardio-Oncology Program | Yale School of Medicine — Jul 28, 2025
- Celebrating 50 Years: Yale Cancer Center | Yale School of Medicine — Sep 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
More oncology clinics in East Haven
Smilow Cancer Hospital at Yale New Haven Health is a nonprofit cancer care provider based in New Haven, CT (founded 2009). It offers comprehensive, personalized treatment plans delivered by a large team of specialists who collaborate to determine the best course of care for each patient. The hospital is part of Yale New Haven Health and operates within the Yale New Haven ecosystem, serving patients across the region. Contact: (855) 476-4569. Notable details: strong emphasis on cancer prevention, diagnosis, and treatment research; 150 employees; linked with Yale New Haven Health network.
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