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About

MSU Health Care is a nonprofit, multispecialty medical practice affiliated with Michigan State University, headquartered in East Lansing, MI. It partners with Henry Ford Health and employs over 250 health care professionals across MSU’s Colleges of Human Medicine, Osteopathic Medicine, and Nursing. The system offers family-friendly primary care along with sports medicine and specialty services, supported by clinics statewide and dedicated to education and research. Key details: - Homepage: healthcare.msu.edu - Headquarters: 909 Fee Rd, East Lansing, MI 48824 - Offices: East Lansing and Lansing, MI - Contact: healthcare.comms@msu.edu; phone 844-678-7883 or 517-355-1855 - Type/Status: Private nonprofit with active operations - Industry: Hospitals and health care - Aliases: MSU Health Care, Michigan State University Health Care

Clinic Type

Family Medicine (multi-location group)

Address

MSU Health Care Family Medicine, Clinical Center First Floor, 804 Service Road, Suite A110, East Lansing, MI 48824

Phone

(517) 353-2562

Email

financialassistanceapp@hfhs.org

Opening Hours

1st Floor Clinic & Phone Hours: Monday-Friday 8:00am-5:00pm; Saturday-Sunday Closed; 2nd Floor Clinic & Phone Hours: Monday-Friday 8:00am-5:00pm; Saturday-Sunday Closed

Services Offered

  • Annual Physicals and well-visits
  • Chronic Disease Care and management (Diabetes, Hypertension or high blood pressure and others)
  • Coordination of care provided by other subspecialty physicians
  • Diabetic Educator Services
  • Family planning, including IUD and Nexplanon insertions
  • Gynecological services
  • Management of Acute Illness across the Lifespan
  • Mental/Behavioral Health Services
  • Mole and wart removal
  • Osteopathic Manipulative Medicine
  • Pediatric well-child visits
  • Preventive care for adults and children
  • Routine well-woman care

Team

  • MSU Health Care Family Medicine staff — Provider team

Insurance & Payment

Languages Spoken

  • English

FAQs

What are the clinic hours?

1st Floor Clinic & Phone Hours: Monday–Friday 8:00am–5:00pm; Saturday: Closed; Sunday: Closed. 2nd Floor Clinic & Phone Hours: Monday–Friday 8:00am–5:00pm; Saturday: Closed; Sunday: Closed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Aggregate review sites (e.g., Birdeye, local listings): Approximately 2.2 to 2.3 out of 5 stars (aggregate clinic-wide rating) (50-51 reviews)
  • Official MSU Health Care provider profiles: 4.5 to 4.9 out of 5 stars (individual provider ratings) (Varies by provider (ranging from 37 to 123 ratings))

Patients praise

  • Compassionate and professional medical care from specific providers
  • Thorough examinations and attentive listening by some clinicians
  • Welcoming and clean clinical environment

Common complaints

  • Difficulty reaching the clinic by phone
  • Concerns regarding staff professionalism and administrative competency
  • Negative experiences with medical diagnostic processes or perceived misdiagnoses
  • Historical concerns regarding institutional Title IX and misconduct reporting processes

"My health care provider is good, but for years, the office is almost impossible to contact by phone."

Birdeye Review Summary

"At MSU Health Care Family Medicine | Clinical Center Second Floor, patients consistently share positive experiences highlighting the compassionate care and professionalism of the medical team."

Provider Review Consensus Analysis

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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