Family Medicine | MSU Health Care | Michigan State University
Primary Care • East Lansing, MI • Two locations within the MSU Clinical Center locations
About
MSU Health Care is a nonprofit, multi-specialty medical practice affiliated with Michigan State University. Based in East Lansing, with affiliates statewide, it employs about 66 staff (up 11% YoY) and supports education and research through its clinical work. The organization partners with Henry Ford Health to provide primary care, sports medicine, and specialty services for families across Michigan, including the MSU Colleges of Human Medicine, Osteopathic Medicine, and Nursing. If you’re seeking Family Medicine in East Lansing, MSU Health Care offers comprehensive, family-focused primary care across its MSU-affiliated clinics. Contact: healthcare.comms@msu.edu; main phone lines: (844) 678-7883, (517) 355-1855, or +1 517-353-3000. Headquarters: 909 Fee Rd, East Lansing, MI 48824.
Clinic Type
Primary Care
Address
MSU Health Care Family Medicine | Clinical Center First Floor, 804 Service Road, Suite A110, East Lansing, MI 48824
Phone
(517) 353-2562
financialassistanceapp@hfhs.org
Opening Hours
: 1st Floor Clinic & Phone Hours Monday: 8:00am-5:00pm; Tuesday: 8:00am-5:00pm; Wednesday: 8:00am-5:00pm; Thursday: 8:00am-5:00pm; Friday: 8:00am-5:00pm; Saturday: Closed; Sunday: Closed; 2nd Floor Clinic & Phone Hours Monday: 8:00am-5:00pm; Tuesday: 8:00am-5:00pm; Wednesday: 8:00am-5:00pm; Thursday: 8:00am-5:00pm; Friday: 8:00am-5:00pm; Saturday: Closed; Sunday: Closed
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
FAQs
What is the address for MSU Health Care Family Medicine?
MSU Health Care Family Medicine is located at the Clinical Center First Floor, 804 Service Road, Suite A110, East Lansing, MI 48824, with a Second Floor at 804 Service Road, Suite A225, East Lansing, MI 48824.
What are the clinic hours?
1st Floor Clinic & Phone Hours: Monday–Friday 8:00am–5:00pm; Saturday and Sunday: Closed. 2nd Floor Clinic & Phone Hours: Monday–Friday 8:00am–5:00pm; Saturday and Sunday: Closed.
How can I schedule an appointment?
Please use the provided scheduling resources on MSU Health Care’s site or call the main line at (517) 353-2562 to schedule.
Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google reviews aggregate): 2.2/5 (50)
- MSU Health Care Provider Page (Dr. Paul Rowe): 4.6/5 (118)
- MSU Health Care Provider Page (Dr. Paul Mulvey): 4.8/5 (121)
- Healthgrades (Dr. Paul Rowe): 2.3/5 (3)
Patients praise
- Knowledgeable and thorough clinicians
- Providers who listen and take time with patients
- Professional and friendly staff (often cited in positive reviews)
- Compassionate care for complex medical histories
Common complaints
- Difficulty contacting the office by phone
- Unresponsive or unhelpful administrative and referral staff
- Long wait times for appointments
- Concerns regarding professional conduct or misdiagnosis
"Dr. Mulvey is very professional he takes his time and makes sure you understand every thing he has told you before he leaves."
— MSU Health Care Provider Transparency Page"Dr. Osilla was fabulous at listening, understanding, empathizing and creating a plan for the future. I am so thankful to have found her as my primary doctor."
— MSU Health Care Provider Transparency Page"My health care provider is good, but for years, the office is almost impossible to contact by phone."
— Birdeye (Aggregate Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Megan Quinlan-Kennedy, MD - Michigan State University Health Care — Sep 12, 2025
- Denise Hershey, Phd, FNP-BC, FAANP - Michigan State University Health Care — Sep 25, 2025
- Eva Osilla, DO - Michigan State University Health Care — Sep 30, 2025
- Nichole VanElls, DNP - Michigan State University Health Care — Sep 29, 2025
- Eva Osilla, DO - Michigan State University Health Care — Sep 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
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