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About

MSU Health Care is a nonprofit, multi-specialty medical practice affiliated with Michigan State University. Based in East Lansing, with affiliates statewide, it employs about 66 staff (up 11% YoY) and supports education and research through its clinical work. The organization partners with Henry Ford Health to provide primary care, sports medicine, and specialty services for families across Michigan, including the MSU Colleges of Human Medicine, Osteopathic Medicine, and Nursing. If you’re seeking Family Medicine in East Lansing, MSU Health Care offers comprehensive, family-focused primary care across its MSU-affiliated clinics. Contact: healthcare.comms@msu.edu; main phone lines: (844) 678-7883, (517) 355-1855, or +1 517-353-3000. Headquarters: 909 Fee Rd, East Lansing, MI 48824.

Clinic Type

Primary Care

Address

MSU Health Care Family Medicine | Clinical Center First Floor, 804 Service Road, Suite A110, East Lansing, MI 48824

Phone

(517) 353-2562

Email

financialassistanceapp@hfhs.org

Opening Hours

: 1st Floor Clinic & Phone Hours Monday: 8:00am-5:00pm; Tuesday: 8:00am-5:00pm; Wednesday: 8:00am-5:00pm; Thursday: 8:00am-5:00pm; Friday: 8:00am-5:00pm; Saturday: Closed; Sunday: Closed; 2nd Floor Clinic & Phone Hours Monday: 8:00am-5:00pm; Tuesday: 8:00am-5:00pm; Wednesday: 8:00am-5:00pm; Thursday: 8:00am-5:00pm; Friday: 8:00am-5:00pm; Saturday: Closed; Sunday: Closed

Services Offered

  • Annual Physicals and well-visits
  • Chronic Disease Care and management (Diabetes, Hypertension or high blood pressure and others)
  • Coordination of care provided by other subspecialty physicians
  • Diabetic Educator Services
  • Family planning, including IUD and Nexplanon insertions
  • Gynecological services
  • Management of Acute Illness across the Lifespan
  • Mental/Behavioral Health Services
  • Mole and wart removal
  • Osteopathic Manipulative Medicine
  • Pediatric well-child visits
  • Preventive care for adults and children
  • Routine well-woman care

Technology & Equipment

  • Imaging services link referenced
  • FM locations in Clinical Center First Floor and Second Floor

Team

  • MSU Health Care Family Medicine — Clinic / Practice Team
  • Faculty physicians, nurse practitioners, and staff — Care Providers

Insurance & Payment

Languages Spoken

  • English

FAQs

What is the address for MSU Health Care Family Medicine?

MSU Health Care Family Medicine is located at the Clinical Center First Floor, 804 Service Road, Suite A110, East Lansing, MI 48824, with a Second Floor at 804 Service Road, Suite A225, East Lansing, MI 48824.

What are the clinic hours?

1st Floor Clinic & Phone Hours: Monday–Friday 8:00am–5:00pm; Saturday and Sunday: Closed. 2nd Floor Clinic & Phone Hours: Monday–Friday 8:00am–5:00pm; Saturday and Sunday: Closed.

How can I schedule an appointment?

Please use the provided scheduling resources on MSU Health Care’s site or call the main line at (517) 353-2562 to schedule.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Google reviews aggregate): 2.2/5 (50)
  • MSU Health Care Provider Page (Dr. Paul Rowe): 4.6/5 (118)
  • MSU Health Care Provider Page (Dr. Paul Mulvey): 4.8/5 (121)
  • Healthgrades (Dr. Paul Rowe): 2.3/5 (3)

Patients praise

  • Knowledgeable and thorough clinicians
  • Providers who listen and take time with patients
  • Professional and friendly staff (often cited in positive reviews)
  • Compassionate care for complex medical histories

Common complaints

  • Difficulty contacting the office by phone
  • Unresponsive or unhelpful administrative and referral staff
  • Long wait times for appointments
  • Concerns regarding professional conduct or misdiagnosis

"Dr. Mulvey is very professional he takes his time and makes sure you understand every thing he has told you before he leaves."

MSU Health Care Provider Transparency Page

"Dr. Osilla was fabulous at listening, understanding, empathizing and creating a plan for the future. I am so thankful to have found her as my primary doctor."

MSU Health Care Provider Transparency Page

"My health care provider is good, but for years, the office is almost impossible to contact by phone."

Birdeye (Aggregate Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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