University of Michigan - Sparrow Urgent Care
Urgent Care • East Lansing, MI • Since 1896 • 5 active urgent care locations (Charlotte, East Lansing, Grand Ledge, Lansing, Mason) locations
About
Summary: University of Michigan Health-Sparrow operates an urgent care option in East Lansing as part of the rebranded Sparrow Health System, now known as University of Michigan Health-Sparrow. The organization is a nonprofit, integrated health system based in Lansing, MI, offering comprehensive care including urgent care services through its Mid-Michigan network. The name may appear as University of Michigan Health-Sparrow or Sparrow Health System in communications during the transition. Key points: regional health system (Level 1 Trauma Center in the area), comprehensive services from primary care to advanced specialty programs, and ongoing rebrand to UM Health-Sparrow. If you need the exact address or hours for the East Lansing urgent care, please specify and I can pull those details.
Clinic Type
Urgent Care
Address
616 Meijer St., Charlotte, MI 48813; 2682 E. Grand River Ave., East Lansing, MI 48823; 1015 Charlevoix Drive, Grand Ledge, MI 48837; 1004 E. Michigan Ave., Lansing, MI 48912; 800 E. Columbia St., Mason, MI 48854
Phone
517-541-5935
info@TheMac.org
Opening Hours
Mon-Fri 8 a.m. - 8 p.m.; Sat-Sun 8 a.m. - 4 p.m. (Charlotte Urgent Care) | 8 a.m. - 8 p.m. seven days a week (East Lansing, Grand Ledge, Lansing, Mason note: Mason temporarily closed)
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for each Urgent Care location?
Charlotte: Mon-Fri 8 a.m. – 8 p.m.; Sat-Sun 8 a.m. – 4 p.m. East Lansing, Grand Ledge, Lansing: 8 a.m. – 8 p.m., 7 days a week. Mason Urgent Care is temporarily closed due to flood cleanup, with the Mason lab reopening hours noted and patients advised to use the East Lansing location in the interim.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (primarily based on Google reviews): 2.4/5 stars (184 reviews)
- Apple Maps: 15% positive/low score (implied) (13 ratings)
Patients praise
- efficient/quick service in some instances
- friendly and helpful staff interactions reported by some patients
- high satisfaction with specific laboratory/phlebotomy services
Common complaints
- difficulty reaching the office via phone
- issues with prescription management/submission to pharmacies
- perceived dismissive attitude from some medical staff
- frustration over communication and administrative processes
"Clean & Quick - staff was super friendly & helpful. In & Out in about an hour. Would def come back!!"
— Patient review on MapQuest/Yelp aggregation"The Nurse Practitioner did not order my prescription to the drug store after my visit. I tried calling but the calls dropped. I had to return to the office to ask about the prescription."
— Patient review on MapQuest/Yelp aggregationSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Flooding closes UM Health-Sparrow urgent care in Mason, patients redirected to East Lansing | WKAR Public Media — Jul 6, 2026
- Mason Urgent Care closed through July 10 — Jul 5, 2026
- UM Health-Sparrow to open new East Lansing clinic — Oct 30, 2025
- East Lansing Location Reports Long Wait Times During Monday Peak - News Usa Today — Jul 6, 2026
- UM Health-Sparrow opens youth health clinic with East Lansing Public Schools, second in the region • Michigan Advance — Nov 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
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