MercyOne Genesis Moline Health Plaza
Family Medicine • East Moline, IL • Since 1998
About
MercyOne Genesis Moline Health Plaza in East Moline is part of MercyOne, a non-profit Catholic health system now owned by Trinity Health. The MercyOne network operates hospitals, clinics, and health facilities primarily in Iowa and surrounding areas, offering services in orthopedics, cardiology, and general care, along with online access to medical records, appointments, and test results. MercyOne is headquartered in Des Moines, IA, and has a presence across multiple Iowa locations, including MercyOne Genesis facilities in the region. If you’re specifically seeking MercyOne Genesis in Moline/East Moline, this location falls under the MercyOne Genesis network within the MercyOne system. For precise services, hours, or appointment availability at Genesis Moline Health Plaza, contact MercyOne directly or visit mercyone.org.
Clinic Type
Family Medicine
Address
3900 28th Ave. Drive, Moline, IL 62665
Phone
1309-281-6000
todd.mizener@mercyone.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.0/5 stars (2 reviews)
- MercyOne official provider page (verified surveys): 4.8/5 stars (38 reviews (for specific provider))
- WebMD: 1/5 stars (1 review)
Patients praise
- Highly rated individual providers (e.g., specific long-term family physicians)
- Attentive and helpful clinical staff who listen to patient concerns
- Efficient check-in processes for some patients
- Clear explanations of medical issues and treatment plans by some doctors
Common complaints
- Billing and financial transparency issues
- Dissatisfaction with walk-in clinic and urgent care services, including long wait times and perceived lack of thorough care
- Communication issues and staff conduct, with some reports of rude or dismissive interactions
- Inconsistency in quality of care between different providers
"I've been seeing Dr Anderson for almost 20 years. I'll be sad when he retires!"
— MercyOne official provider page"Had a problem with my lab billing. Was given the run around several times and bounced back and forth between people who never would answer a simple question... Very frustrating"
— WebMD"One star is too many. We tried to call in to make an appointment, but were told to walk in. After a nearly 4 hour wait, I was seen by the incompetent Nursey nurse... No thank you, no goodbye."
— LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MercyOne Genesis Silvis Medical Center Experiences Baby Boom - Midwest Medical Edition — Aug 20, 2025
- MercyOne Birth Centers delivered 8,500+ babies in 2025 | OurQuadCities — Jan 8, 2026
- MercyOne Genesis expands maternal and newborn care with foundation grant — Jul 3, 2026
- Grant from MercyOne Genesis foundation to help moms, babies — Jul 1, 2026
- MercyOne reports 8,592 births, girls outnumber boys — Jan 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in East Moline
UnityPoint Clinic Family Medicine at John Deere Road East Moline is part of the UnityPoint Health network, a nonprofit healthcare system serving Iowa, Illinois, and Wisconsin. The clinic offers primary care and family medicine services as part of UnityPoint Health’s broader network of urgent, primary, emergency, and virtual care. For exact services, hours, and appointment options at the East Moline location, visit the UnityPoint Health website or call the clinic directly.
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