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About

MercyOne Genesis Moline Health Plaza East Moline is part of MercyOne, a nonprofit Catholic health system owned by Trinity Health. It operates clinics and health care facilities in the Midwest (Iowa and nearby areas) and offers orthopedic and cardiology services, plus online access to records, appointments, and test results. MercyOne has locations across Iowa (including Genesis sites) and runs under the MercyOne network and its Genesis-affiliated facilities. For specific details about MercyOne Genesis Moline, including services, hours, and address, you may want to contact MercyOne Genesis directly or visit mercyone.org for location-specific information.

Clinic Type

Primary Care

Address

3900 28th Ave. Drive

Phone

1309-281-6000

Email

todd.mizener@mercyone.org

Opening Hours

9:00am - 4:00pm

Services Offered

  • Convenient Care
  • lab services
  • physical therapy
  • hospice care
  • internal medicine

Team

  • Julie Brown — MD
  • Namrata Mallik — MD
  • Deirdre H. Knobeloch — DO
  • Yoely Jaramillo — ARNP
  • Dawn Bode — MD
  • Sanjay S. Pancholi — DO

Insurance & Payment

Languages Spoken

  • English
  • Vietnamese

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3/5 stars (2 reviews)
  • Toprated Business (aggregated data): 2.9/5 stars (27 reviews)
  • MercyOne official provider page: Not explicitly aggregated, but includes 38 reviews for a specific provider (38 reviews)

Patients praise

  • long-term positive relationships with primary care providers
  • compassionate care during complex medical treatments like oncology
  • coordinated, multi-disciplinary team efforts in rehabilitation and fitness programs
  • clear and understandable communication from some doctors

Common complaints

  • frustrating billing and administrative processes
  • difficulty reaching staff by phone
  • long wait times for appointments or services
  • perceived dismissiveness or lack of bedside manner from certain staff
  • complaints about clinic efficiency and policies

"Was given the run around several times and bounced back and forth between people who never would answer a simple question... Very frustrating"

WebMD review regarding billing

"After a nearly 4 hour wait, I was seen by the incompetent Nursey nurse Julie, who would not give me a prescription... She was condescending, rude, clearly had a God complex."

LocalityBiz review regarding clinic experience

"I've been seeing Dr Anderson for almost 20 years. I'll be sad when he retires!"

MercyOne official provider page review for Dr. Brian Anderson

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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UnityPoint Health is a nonprofit hospital network serving Iowa, Illinois, and Wisconsin (formerly known as Iowa Health System). It operates hospitals, clinics, urgent care, primary care, emergency care, and home/virtual care under the UnityPoint Health umbrella, with headquarters in West Des Moines, IA. Key details: - Founded: 1995; Formerly Iowa Health System; Parent organization: Presbyterian Healthcare Services - Areas served: Iowa, Illinois, Wisconsin - Locations: multiple facilities in the Des Moines area and other sites in Iowa - Services: urgent care, primary care, emergency care, clinics, home care, virtual care - Key contacts: CEO Scott Kizer; main phone numbers: 515-241-6161, +1 (877) 224-4430 - Industry: Hospitals and Health Care; Type: Nonprofit - Website: unitypoint.org Note: The provided extract does not include a specific UnityPoint Clinic Express Care location in Moline or East Moline. If you need details on UnityPoint Clinic Express Care in Moline or East Moline, I can search for the exact address and hours.

VerifiedOnline bookingEmergency careSince 1995

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