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Clinic Type

Pediatrics

Address

East Providence, Rhode Island

Phone

800-222-1222

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • pediatric care
  • family care
  • well-child visits
  • new patient services
  • immunizations/ vaccines
  • billing and insurance
  • appointments
  • refills
  • referrals
  • portal/login
  • after-hours care

Technology & Equipment

  • ECW cloud portal
  • online patient services

Team

  • Dr. Jessica Farrell — physician
  • Dr. Gregory Fox — physician
  • Dr. Robert Griffith — physician
  • Dr. Andree Heinl — physician
  • Dr. Alexandra Labovitz — physician
  • Dr. Kimberley Townsend — physician
  • Dr. Lisa Chi — physician

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: ~3.5/5 based on 20 reviews (shown via MapQuest/Yelp embed) (17 reviews (Yelp page snippet))
  • Healthgrades: No overall rating shown; provider-specific rating counts only (Be the first to leave a review (no office review count shown))

Patients praise

  • Some parents praise specific physicians and bedside manner (e.g., Dr. Fox)
  • Doctors are described as practical, no-nonsense, and communicative (explains everything, asks questions)

Common complaints

  • Reported difficulty getting appointments / being refused for visits
  • Administrative staff described as unprofessional or dismissive of concerns
  • On-call/help-line nurse described as not helpful; concerns not validated; condescending communication
  • Issues with obtaining patient records (records not sent promptly)

"“We love Dr. Fox and the other doctors at this Pediatricians Office! Highly recommended if you are looking for a good baby/kid doctor.”"

Yelp review (Pediatric Associates - East Providence)

"“The administrative staff are consistently unprofessional and unapproachable. This practice tends to dismiss patient concerns…”"

localitybiz.com review excerpt about Pediatric Associates Inc.

"“I called asking if there's a possibility for a pediatrician to see my nine month old for a routine appointment, but got a hard no…”"

MapQuest page quoting Yelp review text

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More pediatrics clinics in East Providence

East Providence, RI·Pediatrics

Waterman Pediatrics at Brown University Health (Lifespan) in East Providence - Overview: Waterman Pediatrics is part of Brown University Health, a nonprofit health system headquartered in Providence, RI. The system includes multiple hospitals and community care centers affiliated with The Warren Alpert Medical School of Brown University. - Affiliation: Connected to Lifespan/Brown University Health, the region’s largest nonprofit health system, formed in 1994. - Services scope: Pediatric care is among its offerings, with broader specialties available across the system (oncology, cardiology, diabetes, emergency/trauma, neuroscience, orthopedics, radiation oncology, and pediatrics). - Location context: East Providence is served within the Brown University Health network, which operates Rhode Island Hospital, Hasbro Children’s, The Miriam Hospital, Bradley Hospital, Newport Hospital, Saint Anne’s Hospital, Morton Hospital, Gateway Behavioral Health, and Brown Health Medical Group. - Key notes: The organization emphasizes a broad, integrated care approach through teaching hospitals and a large multi-specialty practice.

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East Providence, RI·Pediatrics

East Side Pediatrics is a pediatric care practice with two offices: Providence, RI (285 Governor St, 3rd floor) and Pittsburgh, PA (211 N Whitfield St). It positions itself as Rhode Island’s top pediatricians, offering medical services in pediatrics. Key details: - Location: Providence, RI; Pittsburgh, PA - Contact: (401) 383-4411 or (401) 383-8010 (Rhode Island number listed) - Industry: Hospitals and Health Care; specializes in pediatric medical services - Website: eastsidepediatrics.net - Web presence: ~1,436 monthly visits; low bounce rate (0.3%), ~2.6 pages per visit - Team size: 3 employees (small practice) - Focus areas: pediatric care in Rhode Island; patient-centered pediatric services Note: The page indicates Rhode Island operations and a Providence address, but also lists a Pittsburgh HQ and a separate Pittsburgh address, suggesting a split presence. If you’re seeking Rhode Island-specific pediatric care, the Providence office is the relevant location.

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