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About

Brown University Health (formerly Lifespan) is a nonprofit health system formed in 1994, based in Providence, RI. It comprises three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital (and Hasbro Children’s), The Miriam Hospital, and Bradley Hospital; Newport Hospital, Saint Anne’s Hospital, and Morton Hospital; Gateway Healthcare (large community behavioral health provider); and Brown Health Medical Group (largest multi-specialty practice in RI). It operates as Rhode Island’s major integrated health system with extensive inpatient, outpatient, and behavioral health services. If you’re specifically looking for an urgent care/walk-in clinic in East Providence, this system serves the Providence area but does not list a dedicated “Urgent Care and Walk-In Clinic in East Providence” on its main site. For urgent care options in East Providence, check local urgent care centers or contact Brown Health facilities for any nearby walk-in services.

Clinic Type

Urgent Care

Address

Providence, RI (Brown University Health Urgent Care in Providence)

Phone

401-606-2590

Email

Opening Hours

Monday–Friday 8 a.m.–8 p.m.; Saturday, Sunday, and some holidays 8 a.m.–6 p.m.

Telehealth

[Not provided on page]

Emergency Care

Emergency department referral if severe symptoms; call 911 for significant shortness of breath, chest pain or other severe conditions

Services Offered

  • Urgent Care
  • Walk-In Clinic
  • X-rays
  • flu shots
  • tetanus shots
  • COVID testing
  • sports physicals
  • primary care referrals
  • electronic medical records access (MyChart)
  • referrals to emergency services
  • pediatric primary care

Technology & Equipment

  • MyChart electronic medical record access
  • X-ray imaging
  • COVID testing

Insurance & Payment

  • [Not explicitly listed on page]

[Not provided on page]

Prompt Pay Information, Billing and Collection Policy, Payment Information, Insurance Information

Languages Spoken

  • [Not provided on page]

FAQs

What do you treat at Brown University Health Urgent Care in Providence?

Adults and children 18 months and older for common illnesses or injuries, including colds and flu, earaches and sinus infections, fractures and sprains, animal bites, cuts, stomach upset and diarrhea, urinary tract infections, sexually transmitted illnesses, burns, insect bites; x-rays, flu and tetanus shots, COVID testing, and sports physicals. We do not see patients who have been in motor vehicle accidents or who have work-related injuries.

What are the walk-in clinic hours?

Walk-in clinic hours are Monday through Friday 8 a.m. to 8 p.m., Saturday, Sunday, and some holidays 8 a.m. to 6 p.m.

What are the hours for the Walk-in Clinic?

Walk-in Clinic Hours: Monday through Friday 8 a.m. to 8 p.m.; Saturday, Sunday, and some holidays 8 a.m. to 6 p.m.

Awards & Accreditations

  • [Not provided on page]

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Google reviews aggregate): 3.9/5 (25 reviews (Brown Physician Patient Center))
  • Google Reviews: 3.1/5 (138 reviews (Branch Ave Urgent Care location))

Patients praise

  • High quality of care and professionalism from medical staff (nurses, specific physicians)
  • Efficient check-in/out experiences for some patients
  • Cleanliness of facilities
  • Convenience of urgent care availability (walk-in options)

Common complaints

  • Significant difficulty reaching staff by phone (long wait times, unanswered calls)
  • Issues with appointment scheduling, frequent cancellations, and long wait times for new patient visits
  • Frustration with administrative processes (credentialing, insurance policy changes)
  • Reports of rude or under-trained front desk staff

"If scheduling is this bad, why would I trust their doctors?"

Patient review on LocalityBiz

"I have nothing bad to say about this group. I see Dr Catanese. She is the best. They have sick visits that get you right in which I find amazing. Everyone is courteous and friendly. Check in and out is efficient. Highly recommend!"

Patient review on LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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