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Clinic Type

Family Medicine

Address

East St. Louis, IL (specific street address not provided)

Phone

855-260-0794

Email

privacyprovider@cvshealth.com

Opening Hours

Not specified on extracted text

Services Offered

  • Primary Care
  • Family Medicine
  • Preventive Care
  • Chronic Disease Management
  • Immunizations
  • Care Coordination

Team

  • Oak Street Health Team, Not specified — Staff/Clinicians

Insurance & Payment

  • Medicare

Offers Oak Street Health network services; participates with Medicare. Accepts Medicare plans as part of Oak Street Health clinics.

Cash, Credit/Debit, Insurance billed services, In-house financing mentioned in context of memberships

Financing: AARP member benefits program may provide discounts or offers; Membership options via AARP portal referenced

Savings plan: Not explicitly described

Languages Spoken

  • English

Pricing

  • Not publicly listed

Current Offers

New patient appointment — Not listed

FAQs

How do I schedule an appointment?

Call (855) 260-0794 to speak to an Oak Street Health agent or book online.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades, Tebra, Oak Street Health, and Wheree: Average rating of 8.6/10 for some SIHF sites; overall area average for primary care physicians is 3.8/5 stars

Patients praise

  • Knowledgeable and caring medical providers
  • Attentive and thorough consultations
  • Supportive and welcoming environment at certain locations
  • Appreciation for holistic and personalized care approaches

Common complaints

  • Issues with scheduling appointments and long wait times
  • Negative experiences with staff professionalism and communication
  • Billing and payment-related frustrations
  • Difficulty obtaining referrals or follow-up care

"I love seeing Jewel Radford. She always listen to what I have to say as well as gives the best care."

— Tamekia M. (Tebra review)

"SHIF healthcare is horrible, seven months of nothing but a run around with multiple doctors and all I’m looking for is to have a simple muscle relaxer or lower back pain..."

— LocalityBiz review

"Dr Avery goes beyond the physical portion of your health. She will help you with finance options, and personal suggestions to improve the quality of your life..."

— Oak Street Health patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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East Saint Louis, IL·Family Medicine

SIHF Healthcare in East Saint Louis - What it is: A nonprofit health care provider operating within SIHF Healthcare, with services across primary care and specialty areas. - Network presence: Part of SIHF Healthcare, with locations in the United States (4 offices). East Saint Louis area is associated with SIHF’s Sauget, Illinois headquarters and services footprint in the region. - Services likely relevant to East St. Louis area: family medicine, pediatric care, behavioral health, dental care, OB/GYN, cardiology, ENT, HIV services, maternal/infant programs, and community health initiatives (e.g., Healthy Start, Lifelong health programs). - Key details: Founded in 1985; headquarters in Sauget, IL; employs about 156 people; annual revenue around $16.8M; presence includes East St. Louis as part of its service region. If you’re looking for specific East St. Louis services or a particular clinic location, I can pull the exact address, hours, and services list.

VerifiedOnline bookingEmergency careSince 1985
East Saint Louis, IL·Family Medicine

VerifiedOnline booking

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