Total Access Urgent Care | Walk-In Clinic
Urgent Care • East Saint Louis, IL • Multiple locations including Collinsville IL, Hampton, Holly Hills, Lake St. Louis, O'Fallon IL, O'Fallon North (Main St.), Town & Country, Valley Park locations
About
Total Access Urgent Care (TAUC) is a network of walk-in clinics serving the greater St. Louis area, with 19 U.S. offices. They offer on-site imaging (digital X-ray, CT, ultrasound), EKGs, labs, IV hydration, minor fracture care, laceration suturing, abscess drainage, and occupational medicine services. Open daily from 8 AM to 8 PM and allow online check-in. Services are designed for quick, affordable urgent care without appointments. Contact options include multiple local phone numbers and locations across St. Louis County and city areas. Note: TAUC is privately held, headquartered in St. Louis, with ICV Partners as owner, and has presence in Canada.
Clinic Type
Urgent Care
Address
9556 Manchester Rd, St. Louis, Missouri 63119, US
Phone
(314) 932-0817
edu@urgentcaregroup.com
Opening Hours
Open Every Day, 8am to 8pm
Telehealth
https://totalaccessurgentcare.patientbondcloud.com/virtual-care/home
Emergency Care
Urgent care, not ER
Services Offered
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Insurance & Payment
Uninsured? Affordable Care Plans that deeply discounts your care by 45% or more
Walk-ins, Save My Spot online, Pay your bills (online)
Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau (BBB): 1.25/5 stars (Better Business Bureau) (68 (BBB complaints))
- Birdeye: 4.9/5 stars (Hundreds to over 2,000 reviews (platform dependent))
- Yelp (Brand level): 3.9/5 stars (1,208 reviews)
- SolvHealth: 4.7 - 4.9/5 stars (15 - 26 reviews (per specific clinic profile))
Patients praise
- Fast and efficient check-in and service times
- Friendly, compassionate, and professional medical staff/physicians
- Clean and well-equipped facilities
- Ease of booking appointments/walk-ins
- Effective diagnosis and treatment for various non-emergency issues
Common complaints
- Billing and payment disputes (e.g., incorrect billing, difficulty reaching billing department, debt collection notices after payment)
- Occasional reports of unprofessional or unfriendly staff interactions
- Concerns regarding lack of transparency with wait times or walk-in policies
- High prices for specific medical devices or services
"Horrible billing department.. will come after you and your account even when your insurance paid 100% of bill already."
— BBB Customer Review"Very easy and simple to make an appointment online. Arrived 15 min early and they got us in right away. My wife and I went in for Covid testing. We were in and out with our results in less than 30 min!"
— Birdeye Review"Very busy location and a lack of transparency from staff... Care quality was good, but a heads up to the doctor, the patients can hear you talking about them from the rooms..."
— Yelp ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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