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About

Key offerings include medical oncology, radiation oncology, hematology, diagnostic imaging, laboratory testing, personalized medicine, physical therapy, health and wellness, and a research center. The organization emphasizes patient-centered care across diagnosis, active treatment, remission, and survivorship, with locations primarily in Port Jefferson Station and nearby areas, plus a presence in Canada and Pakistan. Headquarters: Port Jefferson Station, NY. Main contact: info@nycancer.com; phone: (855) 528-7322 / (631) 675-5149. Note: The provided data lists four U.S. offices in New York (Port Jefferson Station, Patchogue, Bay Shore). The query mentions Eastchester, but the source highlights locations in Port Jefferson Station, Patchogue, and Bay Shore rather than Eastchester.

Clinic Type

Hematology

Address

Eastchester, NY

Phone

8555287322

Email

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Opening Hours

Mon-Fri: 8:00 AM - 6:00 PM

Services Offered

  • medical oncology
  • hematology
  • infusion
  • diagnostic imaging
  • radiation oncology
  • surgery
  • urology

Technology & Equipment

  • CT Scan
  • Ultrasound

Team

  • Dr. Tong Dai — Medical Oncology & Hematology
  • Dr. Tarek Elrafei — Medical Oncology & Hematology
  • Dr. Abhishek Kumar — Medical Oncology & Hematology
  • Dr. Avi Retter — Medical Oncology & Hematology
  • Dr. Fabio Volterra — Medical Oncology & Hematology

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google: 4.9 out of 5 stars (1,927 reviews (aggregate across locations))

Patients praise

  • Knowledgeable and professional medical staff
  • Comprehensive care and patient-centric approach
  • Dedicated support personnel such as patient navigators

Common complaints

  • Billing disputes and unauthorized charges
  • Poor communication and responsiveness from office staff
  • Concerns regarding professionalism and patient-centric focus

"Extremely toxic! And UNHEALTHY FOR PATIENTS.. Not one staff member or nurse nor doctor helped him... Doctors don't update patients. Rudely..."

— Yelp

"Office issued a bill for services I either did not receive, did not authorize or was not informed of beforehand... Office is highly unprofessional and took over 3 weeks to return countless messages and voicemails..."

— Better Business Bureau (BBB)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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