FamilyCare of Easton, LLC
Family Medicine • Easton, MD
About
FamilyCare of Easton, LLC is a primary care practice in Easton, Maryland offering family medicine services for all ages. The clinic provides preventive care, health education, management of common illnesses, and chronic condition management using a holistic approach. They accept new patients with short wait times and same-day appointments available for acute care.
Clinic Type
Family Medicine
Address
8579 Commerce Dr. Ste 106, Easton, MD 21601
Phone
410-819-0404
fce.cheryl@gmail.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
We participate in multiple plans including UnitedHealthcare, CareFirst BlueCross BlueShield, Aetna, Humana, Cigna, ClaimsBridge HPN, Alterwood, TRICARE, Medicare/Medicare Advantage, Maryland Medicaid and Maryland Health Choice (Priority Partners), UnitedHealthcare Community Plan, CareFirst Community Health Plan.
Insurance (as listed), Medicare, Medicaid, Medicare Advantage, Out-of-pocket, Possibly other plans per insurer inquiry
Languages Spoken
—
Current Offers
New patient applications
FAQs
Do you accept new patients?
Yes, we are accepting new patients and have short wait times, including same-day appointments when acute care is necessary.
We are accepting new patients. How do I apply?
We are currently accepting applications for new patients. Enter your email here to receive a copy.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- easton-maryland.uscompanies.net: The practice has received mixed ratings, including specific mentions of 1-star and 5-star experiences in online reviews (Limited number of reviews mentioned (e.g., "Based on 7 reviews"))
Patients praise
- Some patients describe the practice as thorough and accommodating
Common complaints
- Reports of unprofessional, rude, or confrontational behavior by office staff and management
- Concerns regarding billing and insurance handling practices
- Allegations of poor communication and patient treatment protocols, specifically regarding being seen outside for symptoms
"If I could leave 0 stars I would... Susan gets in my face and says “You damn right there’s a reason.” ... Susan starts yelling about how I’m fired from the practice and I won’t be seen there anymore. She also threatens to call the police, all while being in MY FACE."
— LocalityBiz (Reviewer: Ciera Downes)"I would not recommend Family Care. Of all of the surly receptionists that I have encountered in doctors' offices in Easton, Family Care is home to, by far, the worst."
— Easton-Maryland.uscompanies.net"Susan DeLean Botkin and Everyone at Famly Care are the most thorough, most accommodating and absolutely the BEST!"
— WebMD Doctor (Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Darlene Gumbs joins Shore Medical Group - Primary Care | Business | stardem.com — Sep 12, 2025
- Mark E. Morgan, DO, MAEd Joins UM Shore Medical Group-Primary Care - News - Dorchester Chamber of Commerce, MD — Feb 24, 2026
- Kimloan Merchant, NP - Nurse Practitioner in Easton, MD — May 10, 2026
- Kimberly Houtz, NP - Nurse Practitioner in Easton, MD — May 14, 2026
- Dr. Lola A. Hoover, MD - Pathologist in Easton, MD — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Easton
Luminis Health is a nonprofit health system serving Maryland communities, including Anne Arundel and surrounding areas. It operates multiple facilities (e.g., Anne Arundel Medical Center, Doctors Community Medical Center) with about 700+ inpatient beds and nearly 100 care sites. The system emphasizes accessible, high-quality care, health equity, and its R.I.S.E. values (Respect, Inclusion, Service, Excellence). Headquarters are in Parole, MD, with a broad regional footprint and several Maryland locations.
UM SMG – Primary Care at Easton (Memorial Hospital at Easton, MD) is part of University of Maryland Shore Regional Health. Key points: - Location: Easton, Maryland area (Memorial Hospital at Easton, 2 offices in the U.S.; Trappe, MD listing also shown in materials) - Focus: Primary care within the Shore Regional Health system, with access to broader services (cardiology, cancer, orthopedics) across the mid-Shore region. - Organization: Private health system affiliated with University of Maryland Shore Regional Health; status active. - Size: Small workforce (reported as 2 employees for Memorial Hospital at Easton MD in the extract) with broader system staffing and services. - Contact/Info: Main regional health system site is umms.org/shore; local listings show standard contact formats (phone around 410-827-3900). If you’re specifically seeking UM SMG – Primary Care at Easton, this resource indicates it’s part of the Shore Regional Health system, offering primary and extended care services in Easton and surrounding areas. For precise primary care clinic locations, provider lists, and appointment scheduling, visit the UM Shore Regional Health site (umms.org/shore) or contact the regional hospital offices.
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