Mental Health Provider | CNS Healthcare | Detroit, MI
Behavioral Health and Mental Health Services • Eastpointe, MI • 7 clinics and 3 clubhouses locations
About
CNS Healthcare is a nonprofit, Certified Community Behavioral Health Clinic (CCBHC) delivering integrated mental health, substance use, developmental, and emotional health services in Southeastern Michigan. With about 7,000+ annual clients and a workforce around 400, CNS operates seven clinics and three clubhouses, plus 11 offices across Michigan (headquartered in Novi). They emphasize patient-centered care for children, adolescents, adults, and older adults, and partner with local organizations to support overall wellness. For Detroit area needs (Eastpointe), CNS offers community-based behavioral health services through multiple Michigan locations, including Detroit and surrounding cities.
Clinic Type
Behavioral Health and Mental Health Services
Address
2900 Conner Ave. Building A, Detroit, MI 48215; 24230 Karim Boulevard Suite, Novi, MI 48375
Phone
800-615-0411
info@cnshealthcare.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Crisis Intervention (CI) Program available 24/7 on-call; walk-ins during office hours or other means of assessments; virtual appointments
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
What services are offered at Behavioral Health Urgent Care?
Same-day or walk-in appointments at three locations with support for anxiety, depression, suicidal thoughts, or psychosis; services include peer support, nursing, medication management, and crisis planning and support; no referral needed; affordable options for uninsured.
Is referral required for urgent care services?
No referral needed.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Rehab.com/Google Reviews (General): Approximately 4.3/5 stars (aggregated) (135 reviews)
- Yelp (Brand-wide): 3.2/5 stars (26 reviews)
- Rehab.com/Google Reviews (Waterford location): 3.4/5 stars (60 reviews)
Patients praise
- Some staff members are reported to be friendly and caring
- Accessible options for those in immediate crisis or need of urgent behavioral health care
- Non-profit status and wide reach in Southeastern Michigan providing essential community services
Common complaints
- Poor administrative communication and difficulty scheduling appointments
- Unprofessional staff and rude customer service interactions
- Long wait times and repetitive or unnecessary intake processes
- Lack of continuity in care and issues with emergency/crisis response effectiveness
- Dissatisfaction with medication management and perceived incompetence of some clinical staff
"So none of their staff has any clue what to do, super unprofessional and keep post posing my child's therapy due to all these appointments that don't make sense."
— LocalityBiz (Eastpointe location)"This whole company will be responsible for someone's death. Disrespectful dropping calls for emergency therapy. Not getting meds to the right pharmacy. Misgendering trans patients "cause i don't know you" Unacceptable and a lawsuit waiting to happen."
— LocalityBiz (Detroit location)"Good place to go to if you need to talk or need help for depression or anxiety or etc. I just absolutely love the people there"
— Rehab.com/Google ReviewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mental Health Urgent Care Is Here When You Can't Wait — May 14, 2026
- Tracey Helms - Clinical Social Worker in Novi, MI — May 14, 2026
- Healthcare Resources for People Without Insurance in Metro Detroit - Oakland County Times — Apr 15, 2026
- Behavioral health clinic relocating to former U.S. Citizenship and Immigration building in Detroit — Jul 11, 2025
- How Metro Detroit nonprofit campaign supports mental health awareness — May 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health and mental health services clinics in Eastpointe
Eastpointe Community Schools (formerly East Detroit Public Schools) is a Michigan-based K-12 district headquartered at 24685 Kelly Road, Eastpointe, MI 48021. The district focuses on student-centric education to promote academic and personal success and serves most of Eastpointe and parts of Warren. Key details: - Industry: Primary and Secondary Education - Type: Educational - Founded: 1875 - Headquarters: Eastpointe, Michigan, United States - Locations: 2 offices in the United States (both at 24685 Kelly Road, Eastpointe) - Notable roles: High School Principal, HR & Title IX, Athletics & Activities, Dean of Students - Aliases: Eastpointe High School, East Detroit Public Schools Health & Wellness School Resources likely related to student well-being programs, district athletics, and HR/Title IX coordination, but specific health resources are not detailed in the provided content. For health and wellness resources, consider contacting the district directly via the provided address or exploring their athletics and student services leadership (Director of Athletics and Activities; Dean of Students; HR & Title IX Coordinator) on the district site: eastpointeschools.org.
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