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About

Oak Street Health is a CVS Health-backed network of value-based primary care centers focused on adults on Medicare. Key points for your search: - Focus: Primary and specialty care for older adults on Medicare; emphasizes preventive, personalized care. - Status and scope: Public company (OSH), part of CVS Health, with over 230 centers across 27 states (and growing). HQ is in Chicago, IL. - Location relevance: Headquarters and multiple U.S. locations near Chicago; notable Oak Street Health centers operate in Illinois and surrounding areas. - How it matches geriatrics needs: Centers specialize in geriatric primary care, often staffed by geriatric-focused physicians and care teams, aiming to improve access to comprehensive, value-based care for seniors. If you’re specifically seeking a geriatrician or geriatric doctors near Chicago (including Oak Street Health locations), Oak Street Health locations in Chicago and nearby suburbs typically provide primary care tailored to older adults on Medicare. For Edgartown, Oak Street Health does not list Edgartown-specific centers; consider nearby Oak Street Health Chicago-area centers or other Medicare-geriatric providers in Massachusetts if Edgartown is your target. For precise provider names, specialties, and appointment availability, contact Oak Street Health locations directly or visit their site.

Clinic Type

Geriatric Medicine

Address

30 W. Monroe St., 1200, Chicago, IL 60603, US

Phone

888-898-6762

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • Geriatric care
  • Medicare-focused care
  • Specialty care referrals
  • Wellness and preventive care
  • Laboratory testing services
  • Pharmacy
  • Behavioral health
  • Podiatry
  • Chronic condition care
  • Immunizations
  • Family medicine
  • Internal medicine
  • Patient support services

Technology & Equipment

  • Healthy aging technologies
  • Telehealth (implied by patient support and accessibility)

Team

  • Oak Street Health team, Geriatric doctors and primary care physicians — Geriatric care team

Insurance & Payment

  • Most Medicare plans accepted
  • Original Medicare Part B
  • Medicare Advantage plans
  • Medicare Supplement/Medigap
  • Medicaid plans (Medicaid-related guidance via patient relations)

Most Medicare plans accepted; assistance navigating insurance through patient relations managers

Appointments, Phone calls for refills, Become a patient form, In-person visit at primary care centers

Languages Spoken

  • English
  • Spanish (es)

Pricing

  • Quality primary care with extended time with patients
  • Medicare-focused pricing/coverage guidance

Current Offers

Become a patient at Oak Street Health

FAQs

Who can become an Oak Street Health patient?

Older adults on Medicare; practices that serve Original Medicare Part B, certain Medicare Advantage plans, Medigap, and Medicare-Medicaid arrangements.

Commitments

  • Compassionate, personalized, primary care for older adults
  • Longer appointments/timely access
  • Support navigating insurance and benefits

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • SmartCustomer: 1.3 stars out of 5 (10 reviews)
  • Trustpilot (UK): Not explicitly quantified, but generally negative trends noted (35 reviews (Trustpilot))

Patients praise

  • Some patients report friendly front desk staff
  • General commitment to senior-focused primary care model

Common complaints

  • Difficulties reaching the office by phone and poor call center responsiveness
  • Long wait times for appointments and during clinic visits
  • Perceptions of impersonal or uncaring staff and providers
  • Concerns about billing practices and aggressive marketing tactics

"Very rude, uncaring and unprofessional. The nurse practitioner lied and now I can't get adequate medical treatment anywhere."

Trustpilot

"The call center you can't get through to the doctors office I was sick nurse took two days to call me back."

SmartCustomer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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