Heartland Human Services: Mental Health, Substance Use ...
Behavioral Health • Effingham, IL • 1 (Effingham County, IL) locations
About
Heartland Human Services is a private mental health care organization based in Effingham, Illinois, offering mental health and substance use disorder treatment, as well as geriatric and first responder programs. Key facts: - Location: Headquartered in Effingham, IL, with 4 offices in the area - Services: Mental health care, substance use disorder treatment, geriatric programs, and first responder programs - Structure: Privately held company with about 13 employees - Revenue: Approximately $10 million annually - Contact: heartland@heartlandhs.org; main phone numbers include (217) 347-7179 and (217) 342-5504 - Presence: Active in Illinois; web presence shows steady traffic and a 4.0/5 employer rating from reviews If you’re seeking services in Effingham, this organization appears to cover general mental health and substance use treatment needs, plus specialized programs for seniors and first responders.
Clinic Type
Behavioral Health
Address
Effingham County, P.O. Box 1047 1200 North Fourth St. Effingham, IL 62401
Phone
217-347-7179
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Emergency Care
24-Hour Crisis Line: (217) 342-5504
Services Offered
Team
Insurance & Payment
We accept Medicaid, Medicare, and the following insurance. No one will be denied access to services due to inability to pay. Sliding fee schedule available based on family size and income.
Languages Spoken
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Pricing
FAQs
What insurance is accepted?
We accept Medicaid, Medicare, and the following insurance: BCBS, Healthlink, Aetna, Medicare. Medicaid Managed Care options include Aetna Better Health, Meridian, Blue Cross Community Health Plans, Molina.
Is there any statement about financial assistance?
No one will be denied access to services due to inability to pay. There is a discounted/sliding fee schedule based on family size and income.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com/Google Reviews: 3.7 out of 5 stars (7 reviews)
Patients praise
- Friendly and caring staff
- Helpful and understanding approach to patient care
- Improved management and consistency in recent years
- Clear effort to go the extra mile for clients
Common complaints
- Misleading website information regarding insurance acceptance (Medicare)
- Perceived lack of professionalism in the past
- Disagreement with service termination policies
"The staff takes intentional effort to go the extra mile for us. Their genuine care is obvious."
— Heartland Human Services official website"Website is misleading. I am on Medicare. Website states that they ACCEPT Medicare. I call to see if I can get an appointment. "We currently do not have any therapists who accept Medicare"."
— Rehab.com user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Notice Of Change In Caregiver Services For Local Counties | Effingham Radio — Oct 19, 2025
- Viola "Lucille" Musser (87) of Shumway - Effingham's News and Sports Leader, 979XFM and KJ Country 102.3 — Jul 31, 2025
- Trump Administration Cuts Funding For Life-Saving Illinois Behavioral Health And Suicide Prevention Programs | Effingham Radio — Jan 18, 2026
- Illinois Celebrates National Recovery Month, Recognizes International Overdose Awareness Day | Effingham Radio — Aug 30, 2025
- The Molina Healthcare Charitable Foundation Presents $15,000 Grant to Heartland Health Services to Address Access to Health Care in Peoria and Tazewell Counties - The MolinaCares Accord — Dec 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
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