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Summary: Familycare Associates is a medical practice based in Las Cruces, NM, with additional offices in Effingham, Illinois. The practice offers wellness and illness care, women’s health, sports medicine, chronic disease management, family planning, and minor procedures. It operates as a small, single-employee organization (1 staff member, with +11.1% YoY growth) and is headquartered in Las Cruces, with three U.S. locations overall. Contact: +1 217-342-7000. Primary codes: SIC 80 / 801; NAICS 62 / 621. Offices in Effingham at 1106 N Merchant St, Effingham, IL 62401, and another Effingham location, plus Las Cruces address at 1135 S Main St #B, Las Cruces, NM 88005.

Clinic Type

Pediatrics

Address

1106 North Merchant Street, Effingham, Illinois 62401

Phone

217-342-7000

Email

Opening Hours

Monday-Friday 7:00am-5:00pm; Saturday 8:00am-10:30am (acute illness only)

Emergency Care

After-hours emergency guidance referenced; after-hours contact through office and emergency procedures not explicitly specified

Services Offered

  • Pediatrics
  • Comprehensive medical care for infants, children, and adolescents
  • Preventive health maintenance
  • Early disease detection

Insurance & Payment

  • We take many different insurance providers. It's our mission to make healthcare as easy and affordable as possible, visit the insurance page for a list of our providers & more information.

See insurance page for list of providers

Languages Spoken

FAQs

What are your clinic hours?

Monday-Friday 7:00am-5:00pm; Saturday 8:00am-10:30am for acute illness only

Do we take insurance?

We take many different insurance providers. It's our mission to make healthcare as easy and affordable as possible, visit the insurance page for a list of our providers & more information.

What Patients Say

Overall sentiment across review platforms: mixed

  • Google My Business: 4.2 out of 5 stars (based on 48 reviews) (48 reviews on Google My Business)
  • Facebook: 90% recommend (9 reviews)

Patients praise

  • high recommendation rate on social media platforms
  • praise for specific providers as good listeners
  • appreciation for efficient and helpful staff by some patients
  • favorable environment for general patient care mentioned by employees

Common complaints

  • concerns regarding specific provider communication and bedside manner
  • frustration with diagnostic processes and perceived lack of thoroughness for serious conditions
  • negative experiences reported with the behavioral health department and specific staff members
  • allegations of inconsistent care and unprofessional conduct by office staff

"Dr Heischmidt is a good listener!!!! Staff very efficient and helpful......my first choice in healthcare....Family Care and Associates!!! From a Retired RN."

Family Care Associates website

"I have been a patient of Family Care for 15+ years... I would NOT recommend “SUE”. Going out of town for vacation. She prescribed medication that never works for me and didn’t listen to anything I said as a patient."

Third-party review compilation

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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