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About

Rehabilitation & Performance Institute in Effingham, Illinois offers physical therapy, rehabilitation, and sports performance services. Founded by Jordan Kocher, a Doctor of Physical Therapy, the clinic provides one-on-one care with a whole-person approach to treatment. Located at 1301 Evergreen Ave. #1A, the clinic serves the Effingham community and surrounding areas.

Clinic Type

Physical Therapy

Address

1301 Evergreen Ave. #1A, Effingham, Illinois 62401

Phone

217-690-4882

Email

rpiteam@rehabilitationperformance.com

Opening Hours

Monday 7:00am-5:00pm; Tuesday 7:00am-5:00pm; Wednesday 7:00am-5:00pm; Thursday 7:00am-5:00pm; Friday Closed

Services Offered

  • Physical Therapy
  • Rehabilitation
  • Sports Performance
  • One-on-one care
  • Whole-person approach

Team

  • Jordan Kocher — DPT, CSCS - Physical Therapist
  • Skylee Kocher — Patient Services Specialist

Insurance & Payment

—

Languages Spoken

  • English

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.7 out of 5 stars (based on 323 reviews) (323 reviews)
  • U.S. News & World Report: 89% willing to recommend (based on national, standardized survey) (Not explicitly stated total number)
  • Healthgrades: Equal to the national average (67%) (Not explicitly stated total number)
  • Homefacts: 70 out of 100 overall hospital rating (1441 surveys analyzed)
  • Healthgrades (for specific provider Kristi Esker): 4.69 out of 5 stars (Not explicitly stated total number)

Patients praise

  • Highly skilled and attentive individual surgeons and specialists, particularly at SBL Bonutti Clinic
  • Efficient and life-saving preventative care and referrals provided by some local providers
  • Personalized and compassionate bedside manner noted in specific doctor-patient relationships
  • Staff responsiveness in urgent situations for established patients
  • Satisfaction with recovery outcomes for orthopedic procedures

Common complaints

  • Long wait times in emergency and express care services
  • Perceived lack of care, attention, or compassion from some physicians and staff members
  • Concerns regarding communication quality and effectiveness during hospital stays
  • Reports of misdiagnosis or dissatisfaction with medical procedures
  • Negative feedback on administrative or follow-up processes in some clinical settings

"Got here at 5:20 pm, still waiting in ER waiting room at 8:42. Insanity. No help, no one should have to wait this many hours in an emergency room."

— Birdeye review of HSHS St. Anthony's Memorial Hospital

"Had Dr. Navi not checked my carotid artery in April, I think my future would not have been very bright. With Dr. Navi picking up on the problem... I am on the mend."

— Review for Effingham Prompt Care

"Kristi has called me herself at 6:30 a.m. to tell me my blood test panel had a problem & to get to the ER at SBLH immediately!"

— Healthgrades review for Kristi Esker, APRN

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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