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About

Summary: The Hospital Sisters Health System (HSHS) is a nonprofit healthcare network based in Springfield, Illinois, operating 13–14 hospitals and affiliated facilities across Illinois and Wisconsin. It includes St. Anthony’s Memorial Hospital in Effingham as part of its system. HSHS emphasizes Catholic heritage, with programs such as St. John's College (nursing school) and a broad clinical footprint through its hospitals and the HSHS Medical Group. Note: In 2024, HSHS faced controversy over the abrupt closure of two Northwestern Wisconsin hospitals, which drew criticism of communication with local officials. If you’re specifically seeking convenient care at St. Anthony’s Memorial in Effingham, this hospital is part of HSHS, which generally offers inpatient, emergency, and outpatient services through its network, including primary care and specialty services via the HSHS Medical Group. For exact walk-in or urgent care availability at St. Anthony’s, call the hospital or visit the HSHS website for the latest hours and services.

Clinic Type

Urgent Care

Address

900 W Temple Ave, Effingham, IL 62401

Phone

217-347-1690

Email

helpdesk@hshs.org

Opening Hours

Available any day of the week; holiday schedules may affect hours (call ahead to confirm)

Emergency Care

For life-threatening emergencies, call 911.

Services Offered

  • Convenient Care
  • Urgent Care
  • Walk-in clinic
  • Non-life-threatening injuries and illnesses care outside regular hours
  • Outpatient department

Team

  • Dr. Andrew Poulos, MD — Primary care physician / accepting new patients

Insurance & Payment

It is recommended that you contact your insurance company as coverage may be different for services provided in a hospital outpatient department location.

Walk-in/no appointment necessary, Insurance coordination recommended, Office visit pricing potentially lower than ER

Languages Spoken

Pricing

  • No appointment necessary. Walk-ins are welcome.
  • Holiday schedules may impact office hours; call ahead to confirm.

Current Offers

Accepting new patients

FAQs

Is an appointment required at Convenient Care?

No appointment is necessary; walk-ins are welcome.

What kinds of problems are suitable for Convenient Care?

Non-life-threatening issues such as fever, minor injuries, allergies, cold/flu symptoms, minor cuts, sprains, UTI, etc.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.7 out of 5 stars (323 reviews)
  • MedicalRecords.com: 3.2 out of 5 stars (45 reviews)
  • Illinois Hospital Report Card (HCAHPS survey): 60% recommend rate (7% lower than state average) (N/A)

Patients praise

  • Many patients praise the kindness and professionalism of nursing and technical staff
  • Reports of clean and comforting facility environment
  • Some instances of highly satisfied care with specific physicians noted for excellent bedside manner
  • Positive feedback regarding maternity and inpatient care experiences

Common complaints

  • Reports of long wait times for urgent/emergency care
  • Complaints regarding perceived lack of empathy or abrupt bedside manner from some physicians
  • Concerns about misdiagnosis or ineffective treatment protocols
  • Occasional reports of perceived staff rudeness or lack of attentiveness

"The nurses are super and the x ray tech was really sweet, however the doctor could care less..."

Birdeye User Review

"I work healthcare and I was impressed with the quality of care I received. ER staff was attentive, listened to my symptoms and took care of me."

MedicalRecords.com User Review

"Dr. Foster was such a breath of fresh air!! I have not had such delightful and thorough care in over 20 years."

Healthgrades User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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